Director, Learning Measurement, Evaluation & Reporting

Cencora, Inc.; Pennsylvania; Remote; USD 119,000 - 187,000; Full time

Job summary

Cencora, Inc. is building a modern learning organization and seeks a Director, Learning Measurement, Evaluation & Reporting. This leader will define a simple, scalable measurement model, automate data collection and reporting, and create an investment view showing ROI across learning initiatives.

You will partner across Talent Insights, WXM, Finance, and HR Technology to embed evaluation into experiences, lead a team, and drive insights that shift conversations from outputs to business impact.

Qualifications

• 10+ years in Learning & Development or related field.
• Experience leading global teams and complex programs.
• Expertise in learning measurement, evaluation, and reporting.
• Experience with managing vendors, budgets, and investments.
• Ability to present insights to senior leaders; clear storytelling.
• Demonstrated use of AI, automation, or emerging tech in learning.

Responsibilities

• Measure learning effectiveness with consistent standards across modes.
• Turn data into actionable insights for leaders.
• Establish quarterly impact reviews and unified reporting.
• Define spending transparency and ROI for learning investments.
• Lead AI and automation initiatives to modernize learning operations.
• Collaborate across functions to connect learning to business outcomes.

Skills

Learning mindset

Builder

Systems thinking

AI & automation

Data-driven

Commercial acumen

Job description

Director, Learning Measurement, Evaluation & ReportingNous utilisons des témoins et des technologies de suivi pour vous offrir une meilleure expérience de navigation, analyser le trafic sur le site et améliorer le site Web.# AmerisourceBergen Carrières - Commencez ici un avenir plus sain!## Director, Learning Measurement, Evaluation & ReportingPostuler: Remote, Pennsylvania: Remote, USA: Remote, MA: Remote, New Jersey: Remote, Virginia: Temps Plein: Publié aujourd'hui: R2618147Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Ce que vous ferezCencora is building a modern learning organization to help our people build the skills, knowledge, and leadership capabilities that move Cencora forward. The Director, Learning Measurement, Evaluation & Reporting will build the capability that shows whether our learning experiences are working and how to make them better. This leader will help us understand what people learn, retain, and apply, what behaviors change, and how learning supports business priorities. In year one, the defining work is standing up a simple, consistent measurement model, automating data collection and reporting, and building the learning investment view that shows leaders where dollars go and what they return. This is a highly visible role, partnering across Talent Insights, Workforce Experience Management (WXM), Finance, Learning Technology, HR Technology, and business teams. We want a builder, systems thinker, connector, and active learner excited about using data, AI, and automation to make learning operations smarter, simpler, and more impactful.**Responsibilities** **Measure What Matters*** Set a consistent approach to measuring effectiveness across on-demand, live, virtual, blended, and experiential learning.* Define standards connecting learning objectives to knowledge, retention, application, behavior change, and performance.* Partner with instructional designers and learning leaders to embed evaluation, assessment, and learner feedback into experiences from the start. **Turn Measurement Into Action*** Use learning data, assessments, and feedback to identify what's working and where to improve.* Advise portfolio leaders on refining assets, programs, modalities, and learner journeys.* Tell clear stories, knowing which finding will change a leader's mind, and shift the conversation from \"How much learning did we deliver?\" to \"What changed because of it?\" **Build the Learning Operating Rhythm*** Establish common reporting standards, scorecards, dashboards, and cadences across Cencora University.* Lead a quarterly learning impact review for executive sponsors that brings program effectiveness, learner outcomes, capability progress, and investment into one story.* Give business unit L&D teams shared standards, templates, playbooks, and reporting support so they can tell consistent, credible stories.* Create executive-ready reporting that highlights trends, implications, and actions, not just numbers. **Steward the Learning Investment*** Create visibility into investments across programs, content, vendors, and platforms, and the value they deliver.* Partner with Finance to monitor spend, identify variances, and inform investment decisions.* Document efficiencies from transformation work (platform consolidation, shared services, automation) so savings are credible and defensible. **Reimagine Learning Operations Through AI & Automation*** Automate data collection, reporting, analysis, and recurring operational work.* Use AI to synthesize feedback, surface themes, and speed reporting; experiment with emerging capabilities and keep asking \"What could we do differently?\" **Connect the Dots Across Cencora*** Partner with Talent Insights and WXM to connect learning measurement with skills, talent, workforce, and employee experience data.* Partner with Learning Technology and HR Technology so learning data is captured consistently and connected to broader talent data.* Help leaders see the links between learning, capability, behavior, employee experience, and business impact. **Lead the Team*** Lead and develop a team responsible for learning measurement, evaluation, reporting, learner feedback, and continuous improvement.* Build strong partnerships across Cencora University, L&D, Talent Insights, WXM, Finance, vendors, and business teams.* Develop team members who turn data into recommendations, not just reports, and build a culture of curiosity, experimentation, and continuous learning.**What We’re Looking For*** **A learning person first.** Curious about how people learn, change, and perform, and invested in your own learning and in new research and trends.* **A builder.** You have created new capabilities, processes, teams, or ways of working, not just managed an existing program.* **A systems thinker.** You see connections across people, learning, skills, talent, experience, technology, and business priorities.* **AI curious and hands-on.** Comfortable experimenting with AI and automation and turning new technology into practical solutions.* **Comfortable with data.** You ask good questions, spot patterns, and turn findings into a clear story, with the instinct for which data point changes a leader's mind.* **Commercially minded.** You talk about cost, value, and trade-offs with Finance and business leaders in their language.* **A learning expert.** You understand adult learning, instructional design, assessment, retention, behavior change, and learning transfer.* **A connector.** You build relationships, work across boundaries, and unite different perspectives around a common goal.* **Practical.** Good operations should make work easier, not create more work.**Education and Work Experience*** 10+ years in Learning & Development, Learning Operations, Talent Development, Organizational Development, or a related field.* Experience leading teams in a complex, global organization and in learning measurement, evaluation, reporting, or learning operations.* Experience partnering with instructional designers and L&D leaders to improve learning outcomes.* Experience managing learning vendors, partners, budgets, or investment portfolios.* Experience presenting insights and recommendations to senior leaders, with communication that makes complexity clear and actionable.* Demonstrated use of AI, automation, or emerging technology to improve learning or business operations. **What Success Looks Like**Cencora University is advancing how we measure learning effectiveness, from knowledge gained and retained to real-world application, behavior change, and impact on business priorities. * A consistent measurement model spanning learning activity, behavior change, and business impact is live and reported to leadership every quarter.* Leaders have clear visibility into learning investment and its return.* Reporting is largely automated; the team spends its time on insight, not data pulls.* Learning data connects to skills, talent, and workforce data, so we can speak to capability, not just completions.* Executive sponsors see Cencora University as a credible, proactive source of insight on how learning builds capability. **Ce qu’AmerisourceBergen offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein# ****Salary Range\\*****$119,100 - 186,560\\*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.# **Échelle salariale**# .# ********Affiliated Companies:********Affiliated Companies: AmerisourceBergen Services Corporation