Director, Learning and Development

Raymond James Financial, Inc.; Saint Petersburg (FL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Raymond James Financial, Inc. is seeking a Director of Learning & Development to partner with L&D, Talent, HR and business leaders in designing and evolving enterprise leadership programs.

The role focuses on building leadership capability, succession readiness, and a culture of continuous development across the organization. The director will sculpt scalable learning experiences, leverage AI-enabled tools and Workday Learning, and create playbooks, job aids, and guides while measuring impact

Qualifications

• Experience designing, delivering and scaling senior leadership development programs.
• Proven ability to partner with executives and stakeholders across functions.
• Knowledge of adult learning principles and evaluation methods.

Responsibilities

• Translate priorities into leadership development solutions with L&D, Talent, HR and leaders.
• Partner to influence enterprise learning priorities and leadership capability.
• Identify executive development opportunities to support succession planning.
• Design and scale innovative learning experiences (microlearning, cohorts, digital resources).
• Develop learning pathways, playbooks, job aids, and guides.
• Ensure programs are delivered efficiently, evaluated rigorously, and continuously improved.
• Facilitate leadership development and coaching across levels.
• Leverage learning tech and AI-enabled tools to boost engagement and outcomes.
• Embed a growth mindset and a culture of development.

Skills

Leadership development

Strategic thinking

Communication

Influence

Project management

Data-driven decision making

Instructional design

Learning measurement

Education

Bachelor's degree in Business/HR/OD

Tools

LMS

Workday Learning

Job description

This position will follow our hybrid work model; we expect the selected candidate to work 3 days a week at our corporate office in Saint Petersburg, FL.

We are seeking a dynamic and forward-thinking Director of Learning & Development to partner in the design, delivery, and continuous evolution of enterprise leadership development programs and experiences. This role is pivotal in cultivating a culture of continuous development, enhancing leadership capabilities, and aligning talent strategies with business objectives. The ideal candidate will be a visionary leader with a strong background in adult learning, learning and leadership development and facilitation.

Essential Duties and Responsibilities:

• Translate business priorities and organizational capability needs into leadership development solutions in partnership with Learning & Development, Talent, HR, and business leaders.

• Partner closely with Learning & Development, Talent, HR, and business leaders to influence enterprise learning priorities and drive leadership capability across the organization.

• Partner with Talent Management to identify internal and external executive development opportunities that strengthen leadership capability and accelerate readiness for critical roles, supporting the firm’s talent and succession planning processes.

• Design and scale innovative learning experiences, including microlearning, cohort-based programs, digital resources, and performance support tools, building the organization’s ability to deliver timely, high-impact development solutions aligned to evolving business needs.

• Partner with Talent Management and HR teams to support emerging skills and capability initiatives, ensuring leadership development experiences and learning pathways build the capabilities needed for future business success.

• Ensure programs are delivered efficiently, evaluated rigorously, and continuously improved based on feedback and business outcomes.

• Significant experience facilitating leadership development programs and coaching leaders across varying leadership levels.

• Leverage learning technologies, AI-enabled tools, and digital platforms to enhance learner engagement, scalability, and operational efficiency.

• Drive initiatives that embed a growth mindset and a learning and development culture across the organization.

• Design and develop resources such as playbooks, job aids, and functional guides.

• Utilize instructional design models (e.g., ADDIE) and learning technologies (e.g., LMS, authoring tools) to create impactful learning experiences.

• Manage vendor relationships, including selection, contract negotiation, and performance monitoring.

• Support broader L&D and talent programs, being agile and flexible as priorities shift and evolve.

Knowledge of:

• Financial services industry experience strongly preferred.

• Effective facilitation, presentation, and stakeholder engagement skills.

• Project management methodologies, business process improvement practices, and related tools.

• Learning and Development methodologies and solutions, including adult learning principles, coaching, 360-degree feedback, development planning, competency framework design, and leadership and professional development program design.

• Learning Management Systems (LMS) and learning technologies, with Workday Learning experience highly desirable.

• Learning measurement, evaluation, and analytics tools used to assess program effectiveness and business impact.

• Organizational change management principles, methodologies, and best practices

Skills:

• Demonstrated success in designing, facilitating, and scaling leadership development experiences for frontline, mid-level, and senior leaders.

• Strategic thinker with strong business acumen and the ability to align talent development initiatives to organizational objectives.

• Exceptional communication, presentation, and facilitation skills across diverse audiences and organizational levels.

• Proven ability to influence, build partnerships, and collaborate effectively with stakeholders at all levels of the organization.

• Strong project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.

• Data-driven decision-making capabilities, including program evaluation, impact measurement, and return on investment (ROI) analysis.

• Proficiency in instructional design methodologies and learning delivery modalities, including instructor-led, virtual, hybrid, and eLearning solutions.

• Knowledge of learning measurement and evaluation models, including Kirkpatrick, Phillips ROI, and other methods for assessing learning effectiveness and business impact.

Ability to:

• Achieve results through influence, partnership, and collaboration in a highly matrixed environment.

• Build stakeholder alignment and secure buy-in across functions and leadership levels.

• Navigate complex organizational dynamics, competing priorities, and governance processes.

• Collect and analyze learning data to drive insights and continuous improvement.

• Solve complex business and talent challenges with innovative, scalable solutions.

• Lead organizational and learning-related change initiatives.

• Communicate effectively and influence stakeholders at all levels.

Qualifications:

• Bachelor’s degree in Business, Human Resources, Organization Development and a minimum of 10 (ten) to 12 (twelve) years of professional HR experience with a focus in talent development & learning including 7 years in leadership experience.