Director Laboratory Services - West Region

Advocate Health; Winston-Salem (NC); On-site; USD 130,000 - 200,000; Full time

Job summary

Advocate Health is seeking a Laboratory Services Executive to lead and optimize the enterprise's laboratory operations in Winston-Salem, NC. The role ensures alignment with clinical initiatives, budget stewardship, and regulatory readiness.

Collaborating with pathologists and administrative leadership, the executive will drive performance improvements, develop talent, and maintain high standards of quality and safety in accordance with CAP, ASCP, OSHA, FDA, and Joint Commission guidelines.

Qualifications

• Requires a Bachelor's Degree in Clinical Laboratory Sciences, Medical Technology or related field.
• Typically 5+ years in technical lab services with at least 3 years in leadership and budgets.

Responsibilities

• Collaborates with pathologists and administrative leadership to ensure laboratory services support clinical and safety initiatives.
• Aligns with corporate strategies, liaises between hospital administration and laboratory leadership.
• Plans and participates in projects to meet strategic initiatives and outcomes.
• Develops, implements, and monitors budgets; analyzes fiscal needs and performance; addresses variances.
• Proposes operating and capital budgets and controls expenditures within approved objectives.
• Drives performance improvement to enhance teammate engagement and physician/patient satisfaction.
• Develops standards and systems to enhance quality, efficiency, and timeliness; fosters innovation.
• Ensures operations comply with local, state, and federal laws and accreditation requirements (CAP, ASCP, OSHA, FDA, Joint Commission).
• Ensures accuracy of test results, efficient operations, proper staffing, and resource utilization; tracks quality indicators.
• Designs and directs work, coaches teams, and manages talent with performance feedback and development plans.
• Oversees cost control and budget adherence; maintains code of ethical conduct.

Skills

Leadership

Project management

Budgeting

Regulatory compliance

Strategic planning

Staff development

Education

Bachelor's Degree in Clinical Laboratory Sciences or related field

Tools

Laboratory Information Systems (LIS)

Job description

Major Responsibilities:

Collaborates with pathologists and clinical/hospital service area Administrative Leadership, which may include Nursing, Infection Control, HR, Patient Safety, Quality, ED services, Outpatient Services, to ensure laboratory services effectively support the enterprise's clinical and safety initiatives.

Aligns with corporate strategies, initiatives, process, and procedures. including acting as a liaison between hospital administration and laboratory leadership.

Creates, plans and actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.

Develops, implements, and monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances.

Proposes Operating and Capital budgetsand controls expenditures within approved budget objectives.

Identifies, develops, and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction.

Develops and directs implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs.

Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.

Accountable for the accuracy of test results, efficient operations, proper staffing levels, and resource utilization., which may include quality indicators to ensure the accuracy of processes and test results, and to meet quality and service goals.

Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.

Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.

Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:

• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or


• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency.

Education Required:

Bachelor's Degree in Clinical Laboratory Sciences, Medical Technology or related field.

Experience Required:

Typically requires 5 years of experience in technical laboratory services and operations, including 3 years of leadership experience in management of staff, budgets, and multiple laboratory functions.

Knowledge, Skills & Abilities Required:

Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.

Ability to grow leaders through coaching, guidance, and development planning.

Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.

Current knowledge of medical and technical advancements to plan for future growth and development.

Intermediate computer skills including knowledge and experience with laboratory information systems.

Excellent organization and communication skills.

Physical Requirements and Working Conditions:

Exposed to normal office environment.

Position requires travel; therefore, may be exposed to weather and road conditions.

May be exposed to the following hazards: mechanical, electrical, chemical, explosive, radioactive, infectious agents as well as human blood and body fluids; therefore, protective clothing must be worn as necessary.

Operates all equipment necessary to perform the job.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.