Director, Lab Orchestration & Services Delivery

Dotmatics Ltd.; United States; Ibrido; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Dotmatics is seeking a Manager for Professional Services in North America to lead a team of technical and scientific consultants delivering complex enterprise solutions.

You will drive Lab Orchestration initiatives, instrument integration, and scientific workflows while ensuring successful delivery for customers. This role combines leadership, consulting, and Services management with deep domain expertise across lab automation and data platforms.

Competenze

• Experience leading technical and scientific Professional Services teams.
• Ability to manage multi-disciplinary delivery across North America.
• Strong understanding of lab orchestration and automation engagements.

Mansioni

• Lead and develop a high-performing team of Professional Services professionals across North America.
• Provide leadership and guidance for Lab Orchestration and laboratory automation engagements, including data flows and workflows.
• Oversee complex customer programmes with multiple technologies and delivery teams.
• Collaborate with Sales, Solutions, Product, Engineering and PM throughout the customer lifecycle.
• Shape delivery methodology, patterns, best practices and reusable knowledge.
• Evolve Services operations with automation, AI-assisted delivery and scalable offerings.

Conoscenze

Team leadership

Client consulting

Project management

Lab Orchestration

Laboratory automation

Scientific workflows

Descrizione del lavoro

Dotmatics is seeking a Manager for Professional Services in North America to lead a team of technical and scientific consultants delivering complex enterprise solutions.

You will drive Lab Orchestration initiatives, instrument integration, and scientific workflows while ensuring successful delivery for customers. This role combines leadership, consulting, and Services management with deep domain expertise across lab automation and data platforms.