Director Lab Operations - Americas

UL Solutions External Career Site; Northbrook (IL); Hybrid; USD 180,000 - 240,000; Full time

Job summary

UL Solutions seeks a Director of Lab Operations – Americas to lead integrated laboratories across the United States and Latin America, delivering excellent service while meeting internal and external customer needs.

You will drive productivity, quality, safety, and cost goals, collaborate with COUs and regional leadership on forecasting, capacity, and planning, and ensure compliance with quality and accreditation standards. Location flexibility includes Northbrook, RTP, Querétaro, and Fremont.

Job description

The location is flexible to our labs in the Americas - Northbrook, RTP in Raleigh, NC, Querétaro, Mexico,Fremont, CA
The Director Lab Operations – Americas leads and drives integrated laboratories across United States and Latin America to deliver excellent and efficient service, meeting internal and external customer needs and expectations. The role focuses on achieving goals for cost, productivity, quality, safety, and customer/employee satisfaction. This position collaborates with segments, Customer Operating Units (COUs), and regional leadership on forecasting, prioritization, and planning for capacity and capability, ensuring stability and optimal utilization of regional lab operations. The Director is responsible for implementing productivity improvements, overseeing operating plans, lab footprint, goals, and budgets, and ensuring compliance with quality and accreditation standards.