Director, Global Lab Operations – Americas

UL Solutions; Chicago (IL); Híbrido; USD 176.000 - 235.000; Jornada completa

Descripción de la vacante

UL Solutions in North America and Latin America seeks a Director Lab Operations to lead and optimize integrated laboratories across the region, delivering value to internal and external customers. You will drive productivity, quality, safety, and cost targets, partner with COUs and regional leadership, oversee capacity planning, lab footprint, and budgets, and ensure compliance with quality standards.

This role requires strategic thinking, global collaboration, Lean Sigma deployment, and a

Formación

• Bachelor’s degree required; MBA preferred.
• Minimum 10 years of professional experience, with 5+ years in a senior leadership role.
• Experience working with diverse, global teams.
• Experience managing and delivering impactful communications to internal and external stakeholders.
• Strong interpersonal and influencing skills.
• Strong collaboration and communication skills.
• Ability to inspire, motivate, and influence behaviors to drive change.
• Demonstrated adaptability to rapidly changing priorities.
• Strong analytical mindset.
• Ability to drive standardization and reduce variation in technical environments.

Responsabilidades

• Execute operational strategy for workload balancing across regional labs.
• Develop and implement plans for future lab footprint and capabilities.
• Align laboratory goals with COUs to drive excellent customer experience.
• Ensure optimal utilization of laboratory assets to meet/exceed customer expectations.
• Collaborate with TIC and regional leadership to support future strategies and ensure Lab Operations can deliver accordingly.
• Lead operational consistency and best practice implementation for high performance and compliance.
• Drive adoption of automation tools (Labware, Magnesis) and ensure their utilization at all lab levels.
• Partner with Quality & Business Support, Process Excellence & Transformation, Innovation & Technology, and Business Alignment to improve lab quality and operations.
• Maintain strong relationships across the organization to achieve high execution, throughput, and operational success.
• Promote a high-performance environment and culture, managing performance and development of managers and team members.
• Drive employee engagement and satisfaction throughout laboratory operations in the region.
• Implement Lean Sigma initiatives to eliminate waste and improve cost-effectiveness.
• Reduce operational costs annually through process efficiencies and resource utilization.
• Support COUs in achieving revenue targets through timely, high-quality lab services.
• Maintain lab operations within approved budget limits while ensuring service excellence.
• Improve ROI on lab equipment and infrastructure investments.
• Optimize lab footprint to reduce overhead and increase asset utilization.
• Ensure ongoing quality compliance and improvements, maintaining lab accreditations.
• Drive an integrated Lean Sigma culture for continuous improvement.
• Partner with EHS and local teams to drive the highest level of safety standard compliance.
• Develop and coach team members, provide training, career counseling, feedback, and guidance.
• Provide updates to the board upon request.
• Build relationships and credibility with internal and external stakeholders.
• Report to VP Lab Operations.
• Directly manages reports based on span of control requirements.
• Performs other duties as directed.

Conocimientos

Leadership

Business Acumen

Global Growth Mindset

Analytical & Problem Solving

Project Management

Communication & Collaboration

Change Management

Integrity & Trust

Educación

Bachelor’s degree

MBA

Descripción del empleo

UL Solutions in North America and Latin America seeks a Director Lab Operations to lead and optimize integrated laboratories across the region, delivering value to internal and external customers. You will drive productivity, quality, safety, and cost targets, partner with COUs and regional leadership, oversee capacity planning, lab footprint, and budgets, and ensure compliance with quality standards.

This role requires strategic thinking, global collaboration, Lean Sigma deployment, and a