Director, IT & Business Systems

CellCentric; Burlington (MA); On-site; USD 170,000 - 250,000; Full time

Job summary

CellCentric is seeking a Director, IT and Business Systems to provide strategic and operational leadership of the company’s enterprise technology, systems and data governance. You will implement SOX-aligned controls, policies, and processes to prepare NDA submissions, a commercial launch, and IPO-readiness.

You will oversee NetSuite and future platforms, lead IT governance, cybersecurity, risk management, vendor relationships, and cross-functional collaboration with Finance, HR and R&D to

Qualifications

• Experience leading IT in regulated biotech/pharma or life sciences environments.
• Experience implementing IT governance frameworks and SOX controls.
• Proven ability to manage external vendors and drive system implementations.
• Strong communication and stakeholder management across functions.
• Experience supporting audit/compliance environments with IT controls.

Responsibilities

• Develop and deliver an IT strategy and systems roadmap aligned with clinical, regulatory, financial and commercial priorities.
• Oversee enterprise systems, infrastructure, and integrations including NetSuite and future platforms.
• Establish IT governance, policies, controls to support regulatory compliance and IPO readiness.
• Lead cybersecurity, data protection, business continuity and disaster-recovery programs.
• Manage technology vendors and service providers with clear performance expectations.
• Partner with Finance, HR, R&D and Commercial teams to deliver business-aligned tech solutions.
• Oversee access management, change control, data integrity and protection of sensitive information.

Skills

IT leadership

Regulated environment

ERP systems

NetSuite

SOX/ITGC

Vendor management

Cybersecurity

Stakeholder management

Tools

NetSuite ERP

Cloud platforms

Job description

The Director, IT and Business Systems is responsible for providing strategic and operational leadership of CellCentric’s enterprise technology environment. This role will oversee business systems, lead system implementation and integrations, establish robust IT governance frameworks, and ensure the organisation operates with a scalable, secure, and audit-ready technology infrastructure.

This position plays a critical role in preparing the company for NDA submission, commercial launch, and future IPO readiness by implementing SOX-aligned IT controls, policies, and processes.

Key Responsibilities

• Develop and deliver an IT strategy and systems roadmap aligned with CellCentric’s clinical, regulatory, financial and commercial priorities.
• Oversee enterprise systems, infrastructure and integrations, including NetSuite and future commercial platforms, ensuring they are scalable, secure and effective.
• Establish IT governance, policies and controls to support regulatory compliance, audit readiness, SOX requirements and IPO readiness.
• Lead the company’s cybersecurity, data protection, business continuity and disaster-recovery programs.
• Manage technology vendors and service providers, setting clear expectations for performance, security, compliance and service delivery.
• Partner with Finance, HR, R&D and Commercial teams to understand business needs and deliver practical, business-aligned technology solutions.
• Oversee access management, change control, data integrity and the protection of sensitive clinical, employee and corporate information.
• Lead internal and external IT resources, assess evolving capability needs and promote accountability, collaboration and continuous improvement.

Skills and Qualifications

• Significant experience in IT leadership within a regulated environment (biotech, pharma, or life sciences preferred).
• Strong experience with ERP systems (NetSuite strongly preferred).
• Demonstrated experience implementing IT governance frameworks and SOX/ITGC controls.
• Experience managing external vendors and outsourced IT services.
• Proven ability to lead system implementations and manage cross-functional initiatives.
• Strong understanding of cybersecurity principles and risk management.
• Experience supporting audit and compliance environments.
• Excellent communication and stakeholder management skills, with the ability to adapt to different audiences.
• Proven ability to build trust and credibility through integrity, openness, and respect.
• Demonstrated accountability in delivering results and meeting commitments.
• Analytical mindset with the ability to use facts and data to guide decisions.
• Ability to work both independently and collaboratively within a team.

Working Behaviors (Core Expectations)

• Trust and Respect: Act with integrity, honesty, and openness to build strong, credible relationships.
• Communication and Feedback: Share information clearly, listen actively, and engage in a culture of constructive feedback.
• Accountability and Reliability: Take ownership for performance, be dependable, and support others to achieve collective goals.
• Objectivity: Align on common objectives and use facts and data to reach fair, effective decisions.
• Team Balance and Enablement: Contribute to balanced roles within the team, support delegation, and help colleagues reach their full potential.

Why Join Us?

At CellCentric, we believe success is built on great teams. By embodying these working behaviors, every member contributes to a high-performing, supportive, and inclusive culture where individuals and the business thrive together.