Director, Institutional Effectiveness & Assessment

Gardner-Webb; Springs (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Retirement matching

Health insurance

Vision insurance

Short term/long term disability

Life insurance

Paid time off

Paid sick leave

17 paid holidays

Wellness opportunities

On-campus health center

Job summary

Gardner-Webb University seeks a Director of Institutional Effectiveness & Assessment to lead assessment practices, accreditation readiness, and a culture of continuous improvement across the institution. You will focus on student success and measurable outcomes, collaborating with Academic Affairs and Institutional Research to translate evidence into actionable improvements.

Reporting to the Associate Provost for Academic Affairs, you will guide documentation standards, coordinate institutional

Qualifications

• Master’s degree from a regionally accredited institution required; terminal degree preferred.
• Experience in academic assessment, accreditation, or institutional effectiveness.
• Proven ability to advise academic and administrative units on outcomes assessment methodology.
• Experience preparing written accreditation documentation and institutional reports.
• Strong written and oral communication skills; ability to train and facilitate discussions across campus.

Responsibilities

• Provides leadership and expertise on assessment-related policies, practices, and continuous improvement initiatives.
• Directs accreditation standards related to assessment and institutional planning.
• Collaborates with academic leadership on program review and learning outcomes assessment.
• Leads development and documentation of required reports for accreditation bodies.
• Serves as consultant to committees on core curriculum assessment and outcomes alignment.
• Oversees survey design, administration, data collection, and results dissemination.
• Designs and delivers training to strengthen assessment literacy and documentation quality.
• Supports alignment between assessment findings, strategic planning, and institutional improvement.

Skills

Assessment methodology

Academic program review

Accreditation knowledge

Data analysis

Communication skills

Training & facilitation

Education

Master’s degree

Terminal degree preferred

Tools

Assessment software systems

Qualtrics/Survey tools

Job description

Gardner-Webb University seeks a Director of Institutional Effectiveness & Assessment to lead assessment practices, accreditation readiness, and a culture of continuous improvement across the institution. You will focus on student success and measurable outcomes, collaborating with Academic Affairs and Institutional Research to translate evidence into actionable improvements.

Reporting to the Associate Provost for Academic Affairs, you will guide documentation standards, coordinate institutional