Director, Institutional Effectiveness & Assessment

Gardner-Webb University; Shelby (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Retirement matching

Tuition remission

Health insurance

Dental insurance

Vision insurance

Short term/long term disability

Life insurance

Paid time off

Paid sick leave

17 paid holidays

Wellness opportunities

On-campus health center

Job summary

Gardner-Webb University seeks a Director of Institutional Effectiveness & Assessment to lead assessment, accreditation readiness, and a culture of continuous improvement across the university. You will work with Academic Affairs, Institutional Research, and campus leaders to align assessment with strategic priorities and outcomes.

The role emphasizes translating evidence into action to enhance student achievement, retention, and completion while supporting administrative and co-curricular

Qualifications

• Master’s degree from a regionally accredited institution required; terminal degree preferred.
• Experience in academic assessment, accreditation, or institutional effectiveness.
• Ability to advise on outcomes assessment methodology and practice.
• Experience preparing accreditation documentation and institutional reports.
• Proficiency in qualitative and quantitative assessment methods.
• Strong written and oral communication skills.
• Ability to manage multiple projects and reporting cycles.
• Commitment to continuous improvement and academic excellence.

Responsibilities

• Provide leadership on assessment policies and continuous improvement.
• Consult with schools and departments on outcomes assessment.
• Direct academic program review processes with academic leadership.
• Lead accreditation standards related to assessment and planning.
• Support programmatic accreditation and guidance on assessment design.
• Coordinate institutional effectiveness across Academic Affairs.
• Lead survey administration and reporting with Institutional Research.
• Develop dashboards and KPIs to support accreditation and planning.
• Deliver training to strengthen assessment literacy.
• Other duties as assigned.

Skills

Assessment Methodology

Academic Program Review

Accreditation Processes

Student Learning Outcomes

Continuous Improvement

Strategic Alignment

Communication

Collaboration

Organizational Effectiveness

Professional Judgment

Education

Master’s degree (regionally accredited)

Terminal degree preferred

Tools

Assessment management software

Compliance software systems

Job description

Gardner-Webb University seeks a Director of Institutional Effectiveness & Assessment to lead assessment, accreditation readiness, and a culture of continuous improvement across the university. You will work with Academic Affairs, Institutional Research, and campus leaders to align assessment with strategic priorities and outcomes.

The role emphasizes translating evidence into action to enhance student achievement, retention, and completion while supporting administrative and co-curricular