Director, Infrastructure & Security Operations

Mercer University; Macon (GA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Tuition waivers

Paid vacation & sick leave

Technology discounts

Work-life balance schedules

Job summary

Mercer University is seeking an Executive Director of Infrastructure and Security Operations on the Macon, Georgia campus. This senior role leads technology infrastructure, security governance, and backup operations while supervising network, server, and field teams.

Travel and occasional hands-on support may be required to maintain continuity. The position emphasizes modernization efforts, collaboration with the vCISO, and strategic oversight to align IT services with university needs and

Qualifications

• Bachelor's degree in IT/CS or related field with five years’ progressive IT infrastructure experience.
• Experience in network troubleshooting, Active Directory, telephony, and workstation deployment with backup support ability.
• Master's degree, Cisco networking, and/or Microsoft server certifications preferred.
• CompTIA Security+ certification required or obtained within 12 months of hire.
• Valid driver’s license and willingness to travel.

Responsibilities

• Provide strategic leadership for technology infrastructure and backup support during critical situations.
• Supervise network, system/server, and field support teams; provide hands-on support as needed.
• Drive infrastructure modernization and security governance with the vCISO; ensure operational continuity.

Skills

Network troubleshooting

Active Directory management

Telephony systems

Workstation deployment

Identity and access management

Security governance

Vendor management

Budget planning

Education

Bachelor's degree in IT/CS

Master's degree preferred

Certifications (Cisco, Microsoft)

Tools

Ivanti ITSM

Windows 10

Mac OS

Office 365

Backup tools

Job description

Mercer University is seeking an Executive Director of Infrastructure and Security Operations on the Macon, Georgia campus. This senior role leads technology infrastructure, security governance, and backup operations while supervising network, server, and field teams.

Travel and occasional hands-on support may be required to maintain continuity. The position emphasizes modernization efforts, collaboration with the vCISO, and strategic oversight to align IT services with university needs and