Director Information Technology Clinical Systems

Catholic Health; Buffalo (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Catholic Health seeks an executive IT leader to direct delivery of clinically related technologies and drive clinical system initiatives across a large health system. You will align with senior executives to improve patient safety, care quality, and operational efficiency while guiding system integrations and governance.

The role requires extensive experience in CIS selection, implementation, and healthcare leadership, with strong vendor relations, strategic planning, and change management

Qualifications

• Masters degree preferred with 8+ years in delivery and support of healthcare information systems.
• Alternative: Bachelor's degree with 10+ years experience in CIS delivery and support.

Responsibilities

• Direct the delivery of clinically related technologies across a complex integrated health system.
• Provide leadership for clinical system initiatives to improve patient safety, quality of care, and operational efficiency.
• Oversee planning, selection, implementation, support and maintenance of clinical applications and ensure system integration.

Skills

Project management

Leadership

Strategic thinking

Vendor management

Regulatory compliance

Communication skills

Education

Master's Degree in Information Systems or Healthcare

Bachelor's Degree in Information Systems or Healthcare

Job description

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days with Call Weekend and Holiday Rotation

Hours: Department hours are 8am to 4pm. With oncall rotation among IT Leadership.

Summary:

This individual is responsible to direct the delivery of clinically related technologies across a complex integrated health system as an empowering and enabling tool essential to Catholic Health (CH) patient care services. In collaboration with the corporate and local senior executive teams, as well as, clinical and IT leadership, this executive will provide leadership for clinical system initiatives in support of organizational goals to improve patient safety, quality of care, operational efficiencies, patient/physician convenience, patient, physician and colleague satisfaction as well as meet regulatory requirements. Directs planning, selection, implementation, support and maintenance across a variety of patient care related applications, and ensures systems integration, addressing issues of combining varied products and platforms into "total" solutions.

In addition to providing oversight to clinical systems, this individual is responsible to provide guidance and bearing to business solutions that may impact clinical operations such as scheduling (patients, staff and resource), inventory control, payroll, and related systems. This individual should demonstrate expert level competence in multiple disciplines through technical innovations and/or solutions to complex business situations.

As part of the IT leadership team, participates in defining and implementing IT strategies, and executing IT tactical and operational plans. Is able to interpret healthcare and technology trends and make recommendations to determine strategies that ensure organizational goals for key market drivers.

EDUCATION

• Masters Degree strongly preferred (in Information Systems, Business, or healthcare related field) and eight (8) years of experience in the delivery and support of healthcare based information systems


• Alternatively, a Bachelors Degree (in Information Systems, Business of healthcare related field) and ten (10) plus years of experience (as previously stated)

Experience

• Minimum of eight (8) years progressively more responsible CIS selection and implementation experience in areas such as clinical data repositories, clinical data exchanges, clinical systems, integration and interoperability systems


• Three (3) - five (5) years in both large-scale project management and system life-cycle management / technical implementations


• Four (4) - six (6) years of leadership experience in Information Systems or a Healthcare related leadership position. Operational skills a must


• Five (5) - eight (8) years of experience in a healthcare leadership position in an organization of similar size and complexity


• Five (5) - ten (10) years clinical practice experience (i.e., nursing, pharmacy, laboratory, etc.)


• Appropriate certifications are desirable, but not required. Examples may include Certified Professional in Healthcare Information and Management Systems (CPHIMS,) Nursing Informatics, Project Management Professional, etc.


• Experience in clinical transformation, training and executing quality improvement methodologies


• Experience working with a variety of vendors and implementing and supporting multiple products for all applications is highly desirable

KNOWLEDGE, SKILL AND ABILITY

• Must possess strong skills in project management, business and clinical process redesign, physician relations, and customer satisfaction. Must be a skilled decision-maker that works proactively in a high stress environment


• Accomplished team-oriented leader with demonstrated achievements in implementing CIS projects in a complex healthcare organization


• Broad knowledge of health care operations and the intersection of the patient care processes across the care continuum, along with the ability to build collaborative relationships across the enterprise


• Systems thinker with strong leadership qualities, a mature sense of priorities combined with solid practical experience


• The ability to design and implement systems within the framework of technical and fiscal boundaries


• Knowledge of healthcare information systems and advanced clinical system products


• Understanding of major trends in healthcare, population health management, managed care, clinical systems, information technology, point of care products and medical informatics trends and tools and effective use of information to enhance patient care delivery


• Strong understanding of the healthcare regulatory environment, particularly JC, HIPAA, CMS and NYSDOH


• Excellent written and oral communication skills and the demonstrated ability to communicate effectively across all levels of the organization


• Ability to think strategically and plan accordingly


• High tolerance for ambiguity, and the ability to work successfully in a matrix management model


• Demonstrated ability to manage multiple priorities, and effective time management skills


• Ability to work independently and to translate broad goals and objectives info specific application and project requirements


• Demonstrated skills in strategic and critical thinking, negotiation and relationship building


• Global vision and perspective in all areas of decision-making


• Demonstrated experience in motivating, managing, and supporting the development of a large, multi-skilled workforce and managing change within that environment


• Proficient user of standard office automation tools


• Comfort using web based applications (e.g. MS Internet Explorer)


• Understanding of basic system architecture, data standards in clinical systems, basic software terminology and basic syntax and medical terminology


• Valid NYS driver's license is required

WORKING CONDITIONS

• Position requires local travel and may require occasional out of town travel. Required to carry a mobile phone and occasionally provide support off-hours


• Normal heat, light, air and space conditions consistent with an office environment