Director, Information Technology

First Investors Financial Services, Inc.; Salt Lake City, Northern (UT, KY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Stellantis Financial Services, Inc (SFS) is seeking a Director of Information Technology to lead the bank’s technology strategy and secure its environment. This hands-on executive partners with the CIO, manages infrastructure, security, data governance, and vendor relationships to support continuous operations.

You will oversee audits, SOX, and regulatory requests, coordinate with affiliates and the core banking software provider, and mentor the IT team through growth.

Qualifications

• Seven+ years of progressive information technology experience in banking or financial services.
• Hands-on proficiency across infrastructure, cybersecurity, and application administration.
• Working knowledge of banking regulation, data protection, and IT audit expectations.
• Experience managing third-party vendors, consultants, or affiliate resources.
• Strong written and verbal communication with non-technical stakeholders.
• Sound independent judgment in a fast-paced tech environment.

Responsibilities

• Partner with the CIO for IT strategy, risk positions, and audits; report to the CIO and board as needed.
• Administer, monitor, and maintain the bank’s technology infrastructure and security controls.
• Execute daily security controls, patch management, access reviews, monitoring, and incident response.
• Implement data governance, retention, and privacy controls.
• Coordinate with affiliate IT partners and core banking provider for support and projects.
• Oversee vendor/consultant engagements, ensuring security and knowledge transfer.
• Own change management documentation, approvals, and rollback plans aligned with SOX and audits.
• Maintain disaster recovery and business continuity plans in cooperation with partners.
• Support internal audits, SOC 2, and regulatory examinations with timely documentation.

Skills

Infrastructure

Cybersecurity

Application administration

Vendor management

Regulatory compliance knowledge

Communication

Education

Bachelor's degree in CS/IT or equivalent

Masters degree (preferred)

Tools

Core banking software platform experience

Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Director, Information Technology, is the bank's senior hands‑on technology leader, working closely with the Chief Information Officer (CIO) to execute the bank's IT strategy. This role administers and secures the bank's technology environment, carries out the controls and governance the CIO establishes, and coordinates with affiliate IT partners, the bank's core banking software provider, and external consultants who support the bank's technology needs.
This is a hands‑on role with strong potential for growth as the bank's technology function expands and is designed to build the technical depth and judgment needed to support the CIO and contribute to leadership continuity within the department.

Essential Duties and Responsibilities:

• Serve as a key partner to the CIO for operational decisions, examiner and internal/external audit inquiries, and Board or committee reporting; maintain current, working knowledge of IT strategy, risk positions, and vendor relationships to support continuity of the bank's technology function.
• Directly administer, monitor, and maintain the bank's technology infrastructure – network, servers, endpoints, identity and access management, and applications – performing hands‑on technical work across the environment as needed.
• Execute the bank's day‑to‑day security controls (patch management, access reviews, monitoring, and incident response) under the program and standards set by the CIO; elevate risks, incidents, and control gaps promptly.
• Implement and maintain data governance, retention, and privacy controls consistent with policies established by the CIO and support the integrity and security of the bank's data assets.
• Act as the bank's primary liaison for affiliate IT partners supporting bank‑related matters, coordinating priorities, timelines, access, and documentation so that accountability between affiliate‑provided support and bank‑owned systems stays clear and auditable.
• Manage the working relationship with the core banking software provider's support organization for the platform as run at the bank, including support tickets, patches, upgrades, and configuration changes.
• Scope, onboard, and oversee short‑term IT consultants engaged for discrete projects, ensuring deliverables, security requirements, least‑privilege access, and knowledge transfer back to the bank's IT team.
• Own change management documentation, approvals, and rollback/reversibility plans for IT changes, consistent with SOX and internal audit requirements.
• Maintain and test the bank's IT disaster recovery and business continuity procedures, coordinating recovery capabilities provided by affiliate and vendor partners, including the core banking software provider.
• Maintain current IT policies, procedures, and control evidence; support internal audit, SOX, SOC 2, and regulatory examination requests with accurate, timely documentation.
• Plan and execute IT projects assigned by the CIO, including scope, budget tracking, vendor/consultant coordination, and status reporting.
• Maintain up‑to‑date documentation and coverage plans in partnership with the CIO to support strong operational continuity across key IT functions.

Qualifications and Competencies Required Required Experience:

• Minimum seven (7) years of progressive information technology experience, including senior or lead technical roles, within banking or financial services.
• Hands‑on technical proficiency across infrastructure, cybersecurity, and application administration.
• Working knowledge of banking regulatory, data protection, and audit expectations as they apply to IT operations.
• Experience managing third‑party vendors, consultants, or shared/affiliate technology resources.
• Strong written and verbal communication skills, including the ability to represent IT to non‑technical stakeholders, auditors, and examiners.
• Sound independent judgment and decision‑making appropriate to a fast‑paced technology environment.

Education:

• Bachelor's degree in computer science, information technology, or a related field, or equivalent practical experience.
• Overtime required – N/A Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Salt Lake City, UT.

Qualifications Preferred:

• Industrial bank/ILC experience is preferred.
• Masters degree in a related field.
• Experience supporting or administering a core banking software platform.
• Experience operating within a growing technology organization supplemented by shared services or outsourced support.

Physical Demands
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule

• This position requires the ability to work various times to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.