Director-Information Services

Indiana University Health; Indianapolis (IN); On-site; USD 120,000 - 170,000; Full time

Job summary

Indiana University Health is seeking a Director of Information Services to lead planning, delivery, and operational performance for IS teams supporting major facility implementations and infrastructure initiatives.

The role requires coordinating with clinical, operational, and vendor stakeholders to ensure projects align with business needs while maintaining stability and accountability. Travel and onsite support are integral to project delivery.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Requires 7-10 years of relevant management experience in a business or clinical systems environment and familiarity with process/performance improvement methodologies, system implementations, and workflow analysis.
• Requires prior management experience in a complex, matrix organization.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Preferred experience supporting healthcare, hospital, clinical, or other highly regulated environments.
• Preferred experience supporting new facility openings, hospital expansions, construction initiatives, departmental relocations, or large-scale infrastructure deployments.
• Preferred experience of project management, program management, IT service management, or related professional certification.
• Knowledge of state and national regulatory agency guidelines preferred.
• Preferred experience with contractor and vendor management.

Responsibilities

• Lead the planning, delivery, and operational performance of Information Services teams supporting major facility implementations, departmental moves, technology deployments, and related infrastructure initiatives.
• Ensure IS projects, services, and investments align with business and clinical needs while maintaining operational stability, effective resource deployment, and accountability for results.
• Provide leadership across complex, multi-site initiatives involving end-user technology, network and voice services, low-voltage infrastructure, wireless connectivity, and other technology components required to support new construction, facility expansions, relocations, and operational growth.
• Partner closely with clinical, operational, application, infrastructure, Design and Construction, and vendor stakeholders to manage dependencies, mitigate risks, and deliver successful outcomes.

Skills

Leadership

People management

Project management

IT service management

Financial management

Healthcare industry knowledge

Vendor management

Regulatory compliance

Education

Bachelor's degree or equivalent experience

Job description

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.

Indiana University Health is seeking individuals who embody these values to join our leadership team in the role of Director of Information Services.

The Director, Information Services leads the planning, delivery, and operational performance of Information Services teams supporting major facility implementations, departmental moves, technology deployments, and related infrastructure initiatives. This leader ensures that IS projects, services, and investments align with business and clinical needs while maintaining operational stability, effective resource deployment, and accountability for results.

The role provides leadership across complex, multi-site initiatives involving end-user technology, network and voice services, low-voltage infrastructure, wireless connectivity, and other technology components required to support new construction, facility expansions, relocations, and operational growth. The Director partners closely with clinical, operational, application, infrastructure, Design and Construction, and vendor stakeholders to manage dependencies, mitigate risks, and deliver successful outcomes.

This role is home based at our Shadeland location, however the role requires a strong onsite presence to support active projects and operations. The Director will regularly work across the local metropolitan area and travel periodically to Fort Wayne, Lafayette, and other locations as needed. Onsite work is expected to average three to four days per week, depending on project demands.

Key Relationships

Reports to: Executive Director, Information Services

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's degree preferred or equivalent experience.
• Requires 7-10 years of relevant management experience in a business or clinical systems environment and familiarity with process/performance improvement methodologies, system implementations, and workflow analysis.
• Requires prior management experience in a complex, matrix organization.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Preferred experience supporting healthcare, hospital, clinical, or other highly regulated environments.
• Preferred experience supporting new facility openings, hospital expansions, construction initiatives, departmental relocations, or large-scale infrastructure deployments.
• Preferred experience of project management, program management, IT service management, or related professional certification.
• Knowledge of state and national regulatory agency guidelines preferred.
• Preferred experience with contractor and vendor management.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.