Director - Industry Advisor (TMT)

Coastal; Palm Coast, Atlanta, Tysons, Lexington (FL, GA, VA, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible working hours

Remote flexible work

Palm Coast office (FL)

Unlimited Paid Time Off

401K with Company Match

Medical, Vision, & Dental

Competitive quarterly bonus

Education reimbursements

Mentorship and guidance

Job summary

Coastal in the United States, with offices in Palm Coast, FL, is seeking an Industry Advisor focused on TMT to drive growth and scale capabilities. You will partner with GTM and Delivery to unlock value across key accounts and monetize customer insights.

You will lead cross-functional initiatives, shape the Subscription Economy viewpoint, and collaborate with Salesforce portfolio partners. The role requires strategic leadership, strong communications, and a track record of building

Qualifications

• 8+ years of consulting delivery leadership in iterative software development (Salesforce preferred).
• 5+ years of sales experience with proven portfolio growth.
• Deep industry expertise with sub-vertical focus.
• Full-time US work authorization.

Responsibilities

• Lead cross-functional growth strategies across GTM and delivery teams.
• Represent Coastal at industry events and build stakeholder relationships.
• Co-sell and grow strategic prospects with CTOs/CMOs.
• Develop competitive analyses to elevate Coastal’s brand.
• Partner on content for events and GTM activities.
• Guide market-ready solution direction and growth execution.
• Collaborate with Salesforce RVPs to pursue opportunities.
• Travel as needed to support sales cycles.

Skills

Consulting

Delivery leadership

Sales experience

TMT industry

Executive presence

Strategic storytelling

Cross-functional collaboration

Data-driven

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Mulesoft

Tableau

Slack

Revenue Cloud

Data Cloud

Job description

The Industry Advisor (TMT focus) will be instrumental in taking the organization to the next level of performance, helping to scale the organization and its capabilities. This individual will have a deep understanding and experience in the Technology, Media & Telecommunications industries, partnering with GTM and Delivery to drive growth strategies around our key accounts. The Industry Advisor is responsible for driving cross-functional growth strategies and influencing both new logos and existing clients to show key performance indicators from their engagements with Coastal.

Role Responsibilities:

• Strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written), and solutions to drive deliver growth
• Represent Coastal at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders
• Act as the Voice of TMT to prospects, clients, and partners
• Establish Coastal’s POV on the "Subscription Economy" and the convergence of 5G, Content, and Commerce.
• Responsible for supporting the scoping and estimating of programs and projects
• Responsible for leading Advisory/True North engagements
• Co-sell, grow, and manage strategic prospects
• Develop competitive analyses designed to elevate Coastal’s brand against competitors
• Partner cross-functionally on relevant content for events, marketing materials, and partnered GTM activities
• Help CTOs/CMOs of high-growth SaaS or Media firms integrate Revenue Cloud and Data Cloud to monetize customer insights.
• Support market-ready solution direction & growth strategy execution
• Engage with Salesforce RVPs and AEs to partner on new opportunities, drive new projects, and become a trusted partner.
• Develop competitive analyses against "Big 4" firms for high-velocity, high-complexity digital transformations.
• Develop go-to-market strategies and plays
• Proven ability to build, manage and foster a team-oriented environment.
• Provide leadership, coaching, performance feedback and resources to associates
• Be a clear and consistent communicator with the team and leadership
• Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.
• Coach, mentor, and grow Market team members
• Travel as needed to support the sales cycles to close business

Experience/Skills Required:

• 8+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce, in the TMT industry
• 5+ years of Sales experience
• Proven Portfolio Growth – you will be responsible for growing our Coastal customers
• Deep industry expertise with a point of view of sub-verticals
• Commitment to building long-term relationships with customers and winning business through trusted relationships
• Consultative mindset and a dedication to learning in a dynamic environment
• Understanding of and relationships within the Salesforce portfolio, along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
• Excellent communicator who can easily understand business requirements and think on their feet
• Consistent record of building and running robust teams
• Self-starter with the ability to multitask in a fast-paced and high-pressure work environment
• Strong customer orientation and results-driven leader
• Demonstrated ability to analyze and interpret data for value-based discussions
• Must have full-time permanent US work authorization
• Note – Determination of Senior will be based upon the candidate's previous relevant experience and depth of skills, and will be determined through our skills interview process

Additional Preferred Experience/Skills:

• Experience leading digital transformation and large-scale change management efforts
• Strong understanding of AI
• Ability to engage and motivate teams
• Bachelor’s Degree preferred, or equivalent experience

Why Coastal, and what we offer:

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
• Competitive quarterly bonus opportunities
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
• Opportunities for accelerated growth, networking, and career guidance and support
• Trust, transparency and respect across all levels of the company

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.