We are looking for a Director - Sales (MAE focus) to help us support our continued growth. This person will be responsible for building and maintaining relationships with both current and prospective clients while collaborating with our Business Development and Delivery teams throughout the sales cycle. We're looking for candidates that have exposure to the Salesforce delivery process (Hands-on Delivery experience as a Salesforce consultant highly preferred!) that are able to build trust quickly with our clients.
Role Responsibilities:
- Engage with C-level stakeholders (COOs, VPs of Supply Chain, and Digital Transformation Leads) to win business with industrial "new logo" accounts.
- Create business plans that account for MAE-specific market drivers, such as the shift to Electric Vehicles (EV), sustainable energy transitions, and Smart Manufacturing (Industry 4.0).
- Personally unearth new opportunities through industry networking at events like MODEX, Hannover Messe, or automotive summits to turn prospects into long-term strategic partners.
- Ability & desire to personally unearth net new sales opportunities through outbound calls, emails & networking and turn them into long term partnerships
- Manage the entire customer relationship lifecycle from from finding a prospect to securing a business contract to helping our delivery team successful complete the project
- Lead compelling discovery conversations that uncover prospect’s business goals and objectives as they relate to specific technical initiatives Coastal can deliver.
- Present products and services to prospective customers that align directly to their organizational goals and objectives
- Provide professional after-sales support to enhance the relationships and customers’ dedication and long term success.
- Maintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your business.
- Mentor and grow junior Business Development resources, provide oversight and support for Business Development team
- Engage with Salesforce MAE-focused RVPs and AEs to drive co-prime opportunities and become a trusted partner in the industrial ecosystem.
- Partner with Coastal Business Unit Leadership throughout the sales process in order to align business development efforts with project delivery.
- Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.
- Create and deliver SOWs in line with the Coastal methodology accounting for project scope and objectives, requirements, professional fees, and project specific assumptions.
- Travel as needed to support the sales cycles to close business
Experience/Skills Required:
- 5+ years proven expertise as a Salesforce Delivery Consultant or similar role, and interest in applying your delivery expertise in Sales.
- 5+ years of Sales experience; experience in Industrial Sales or Supply Chain Consulting is highly preferred.
- Proven Portfolio Growth: Experience navigating the buying process of global manufacturers, utilities, or automotive suppliers.
- Deep experience in the Salesforce Ecosystem, specifically with Manufacturing Cloud, Automotive Cloud, or Energy & Utilities Cloud.
- Consultative mindset with an understanding of Sales Agreements, Account Forecasting, and Rebate Management.
- Ability to take ownership and responsibility for, and actively drive sales pursuits.
- Commitment to building long term relationships with customers and winning business through trusted relationships
- Consultative mindset and a dedication to learning in a dynamic environment
- Understanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
- Excellent communication, preparation, strategy, presentation and execution skills
- Ability to “project manage” a sales cycle by leading collaboratively and working with other key internal groups - pre-sales, delivery, SMEs and Industry Professionals
- Organizational and time-management skills. Being detail oriented and process driven is critical to success in this role
- Enthusiastic and passionate
- Experience with Technology: Salesforce, Zoominfo, LinkedIn
- Must have full-time permanent US work authorization
Note – Determination of Senior will be based upon the candidate's previous relevant experience and depth of skills, and will be determined through our skills interview process.
Additional Preferred Experience/Skills:
- Bachelor’s Degree preferred, or equivalent experience
- Experience as a Salesforce Consultant, preferably at an implementation partner
Why Coastal, and what we offer:
- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations
- Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
- A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
- Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.