Director, Individual Giving

Trust For the National Mall; Washington (District of Columbia); On-site; USD 125,000 - 135,000; Full time

Job summary

Trust For the National Mall is seeking a Director, Individual Giving to drive major gifts, annual fund support, and donor engagement for America’s Front Yard in Washington, DC. The role partners with leadership to expand giving from individuals and strengthens community ties through membership programs and campaigns.

The Director will manage a 75–100 donor portfolio, oversee annual fund strategy, and coach a Philanthropy Coordinator, using Moves Management and data-driven dashboards to inform

Qualifications

• Minimum 7–10 years’ experience in nonprofit fundraising.
• Experience in major gifts, annual fund, membership giving, direct mail, email marketing and donor stewardship is preferred.
• CFRE certification preferred.
• Proficient in Microsoft Office applications and Salesforce is preferred, not required.

Responsibilities

• Frontline fundraising and relationship building with a portfolio of 75–100 donors.
• Oversee annual fund strategy and donor engagement campaigns.
• Lead a Philanthropy Coordinator and manage external vendor relationships for annual fund programs.
• Develop and report annual fund metrics and dashboards with the Philanthropic Operations Team.

Skills

Donor stewardship

Portfolio management

Moves management

Salesforce CRM

Education

Bachelor’s degree or commensurate experience

CFRE certification, preferred

Tools

Microsoft Office

Salesforce CRM

Job description

Organization Summary

As the nonprofit, nonpartisan 501(c)(3) philanthropic partner of the National Park Service, the Trust for the National Mall is dedicated to restoring, enriching and preserving the National Mall. The Trust raises private funding, provides project expertise and in-kind support to help elevate the National Mall and its historic purpose, which takes on new meaning during America's 250th anniversary year on America's Front Yard. The Trust leads capital restoration projects, mobilizes volunteer operations and provides innovative educational experiences to ensure the National Mall, with 36 million visits each year, endures and inspires now and for future generations.

We are a collaborative team with a fast-paced and dynamic environment. We offer competitive salaries, a comprehensive benefits package, and generous time off policies.

Brief Position Summary

The Director, Individual Giving plays an important role in building, securing, and expanding support from individuals for the National Mall and the National Park Service (NPS). The Director, Individual Giving is an integral member of the Philanthropy Team and reports to the VP, Philanthropy.The Director, Individual Giving serves as a key member of the Philanthropy Team by strategically managing and growing a portfolio of individual donors. In addition to acquiring, cultivating, soliciting, and stewarding individual donors, the Director, Individual Giving oversees annual fund strategy, including digital and direct mail campaigns targeting membership gifts.

Salary Range: $125,000 to $135,000

Responsibilities

Frontline Fundraising and Relationship Building (50%)

• Manage a portfolio of 75-100 individual prospects/donors.
• Identify, qualify, cultivate, solicit, and steward individual donors who can make four- and five-figure gifts.
• Collaborate with Sr. Donor Relations Coordinator to develop and implement donor engagement strategies across individual giving portfolio.
• Promote and drive individual donor attendance for TNM, Philanthropy, and Programs team events.
• Develop and implement an individual fundraising strategy in partnership leadership.
• Participate in Moves Management strategy sessions, MGO Pipeline meetings, and work in collaboration with the Prospect Development Manager.
• Maintain accurate, up-to-date records in the Salesforce CRM.

Annual Fund Strategy (40%)

• Oversee long-term Annual Fund strategy and investments for sustainable growth in unrestricted funding base.
• Drive growth of the volume of donors in the entry and mid-level giving streams by overseeing direct mail, digital marketing, annual membership programs and other initiatives in partnership with Philanthropy Coordinator and external vendors.
• Partner with Philanthropy Coordinator to develop and execute strategies to ensure small and mid-level individual donors are stewarded, cultivated, and solicited so their giving is renewed and increasing over time.
• Own the development and regular reporting of annual fund metrics, data, and dashboards in partnership with the Philanthropic Operations Team.

Team Building (10%):

• Manage a Philanthropy Coordinator and effectively utilize and grow their skills in individual fundraising.
• Support the Philanthropy Coordinator in external vendor relationship management for annual fund implementation (direct and email, digital marketing, and Virtual Engagement tool vendors).
• Actively participate in building organizational and team culture aligned with the Trust's values.
• Other duties as assigned.

Key Skills

• Experience securing four- and five-figure gifts.
• Experience securing membership gifts and entry-level donations.
• Experience designing and implementing individual giving strategy.
• Pipeline, donor, and client management expertise.
• Willingness to take initiative and adapt with a 'can-do' attitude in a fast-paced environment.
• Exhibits high standards of accountability and par excellence customer service and stewardship.
• Integrates friendliness and courtesy into all aspects of work.
• Participate in building a culture of philanthropy with the organization, Philanthropy Team, and external stakeholders.
• Passion for and commitment to the Trust's mission and values.
• Ability to speak articulately both in one-on-one settings and to large groups.

Key Competencies

• Strong verbal and written communication and storytelling skills, both internally and externally.
• Ability to work independently and as part of a team in a fast-paced environment.
• Effective people manager and developer.
• Proactive collaboration and ability to anticipate needs with a flexible mindset.

Education

• Bachelor's degree or commensurate experience.
• Certified Fund Raising Executive (CFRE) certification, preferred.

Experience

• Minimum of 7-10 years' experiencein non-profit fundraising.
• Proven experience in major gifts, annual fund, membership giving, direct mail, email marketing and/or donor stewardship is preferred.
• Proficient in Microsoft Office applications and Salesforce preferred, not required.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.