Director, Independent Living

Trilogy Health Services, LLC; Cincinnati (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Coverage

Weekly pay plus quarterly increases

401(k) with company match

Zusammenfassung

Trilogy Health Services seeks a Director of Independent Living to create vibrant wellness and lifestyle programs for residents, promoting socialization and engagement.

You will plan and coordinate events, foster strong relationships with residents and families, and collaborate with campus teams to deliver exceptional service and improve the resident experience.

Qualifikationen

• Minimum high school diploma or GED/HSE; associates degree preferred.
• 2+ years in hospitality, customer service, event planning, senior living, or related field preferred.
• Must maintain licenses/certifications to transport residents and operate campus vehicles as required by state laws.

Aufgaben

• Lead development and execution of lifestyle, wellness, hospitality, and engagement programs to enhance resident satisfaction and independence.
• Create and coordinate educational, recreational, cultural, wellness, volunteer, and special event programming.
• Serve as primary contact for residents and families, fostering relationships and identifying opportunities to improve services and engagement.
• Oversee resident events, outings, transportation coordination, move-in experiences, orientation activities, and community integration initiatives.
• Partner with dining, environmental services, maintenance, sales, and campus leadership to ensure exceptional service delivery.
• Manage resident communications, newsletters, activity calendars, social media content, and promotional materials.
• Build relationships with volunteers and external partners to expand programming opportunities.
• Champion resident rights, safety, privacy, and dignity while supporting quality improvement and regulatory compliance.

Kenntnisse

Hospitality experience

Customer service

Event planning

Senior living

Resident engagement

Ausbildung

High School Diploma or GED/HSE or Associates Degree

Jobbeschreibung

JOIN TEAM TRILOGY

At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

POSITION OVERVIEW

The Director of Independent Living creates a dynamic community for Independent Living residents by designing wellness and lifestyle programs that encourage socialization and engagement. They plan, coordinate, and promote resident events, ensuring participation and improvement through feedback.

Key Responsibilities

• Lead the development and execution of lifestyle, wellness, hospitality, and engagement programs that enhance resident satisfaction, independence, social connection, and overall quality of life.
• Create and coordinate educational, recreational, cultural, wellness, volunteer, and special event programming that delivers a vibrant and engaging Independent Living experience.
• Serve as the primary point of contact for residents and families, fostering strong relationships while identifying opportunities to improve services, satisfaction, and community engagement.
• Oversee resident events, outings, transportation coordination, move-in experiences, orientation activities, and community integration initiatives.
• Partner with dining, environmental services, maintenance, sales, and campus leadership teams to ensure exceptional service delivery and a seamless resident experience.
• Manage resident communications, including newsletters, activity calendars, social media content, and promotional materials that showcase the Independent Living lifestyle.
• Build and maintain relationships with volunteers, community organizations, guest presenters, and external partners to expand resident programming and engagement opportunities.
• Champion resident rights, safety, privacy, and dignity while supporting quality improvement initiatives, regulatory compliance, customer service excellence, and continuous enhancement of the resident experience.

Qualifications

• High School Diploma or GED/HSE or Associates Degree preferred
• 2 or more years experience in hospitality, customer service, event planning, senior living, resident engagement, or a related field, preferred.
• Must maintain all licenses, certifications, and qualifications required to safely transport residents and operate campus vehicles in accordance with applicable state laws and regulations.

LOCATION

US-OH-Eastgate
The Glen
4300 Glen Este-Withamsville Road
Eastgate
OH

BENEFITS

Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
• Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.

ABOUT TRILOGY HEALTH SERVICES

Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.