Director, Incident Response & AI-Driven Security Leadership

CrowdStrike Holdings, Inc.; United States; Hybrid; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Market leader in compensation and affin?

Job summary

CrowdStrike is seeking a Consulting Services Director for its Professional Services team to drive global engagements and mentor diverse consulting staff. You’ll oversee incident response engagements, scale teams, and partner with customers to resolve complex security challenges using CrowdStrike’s AI-driven platform.

You’ll lead high‑impact projects, shape service offerings, and represent Thought Leadership through blogs, speaking engagements, and cross‑functional collaboration across regions.

Qualifications

• University/College degree or equivalent experience.
• Team leadership experience in a matrixed consulting remote environment.
• Excellent communication, interpersonal and collaborative skills, strong business acumen and ability to exercise good judgement and discretion and maintain confidentiality.
• A proven leader, with the ability to inspire, lead, and mentor a high performing organization, with the ability to establish strong cross functional relationships to work collaboratively.
• Capable of leading teams of highly motivated technical analysts.
• Ability to communicate highly technical information to non-technical people.
• Ability to lead clients through high stress situations.
• Contributing thought leader within the incident response industry.
• Ability to foster a positive work environment and attitude.
• Ability to travel in region on short notice, up to 30% of the time.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Lead consulting engagement teams and provide high-level oversight on consulting engagements.
• Perform initial triage and scoping for prospective clients to understand the client objectives and level of effort involved to complete objectives.
• Partner with Sales Team to scope and win new business.
• Manage and mentor team members to help expand skill sets and maximize performance.
• Produce high-quality written and verbal reports, presentations, recommendations, and findings to key stakeholders including customer management, regulators, and legal counsel.
• Deliver high quality services constantly seeking feedback from customers, partners and CrowdStrike team members to improve offerings.
• Partner with other Services regional leaders to staff and schedule consulting engagements.
• Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events.

Skills

Team leadership

Communication skills

Cross-functional leadership

Executive/leadership presence

AI experience

Incident response background

Mentoring ability

Travel availability

Strategic thinking

Education

University degree

Job description

CrowdStrike is seeking a Consulting Services Director for its Professional Services team to drive global engagements and mentor diverse consulting staff. You’ll oversee incident response engagements, scale teams, and partner with customers to resolve complex security challenges using CrowdStrike’s AI-driven platform.

You’ll lead high‑impact projects, shape service offerings, and represent Thought Leadership through blogs, speaking engagements, and cross‑functional collaboration across regions.