Director, Incentive Compensation & Field Engagement

EPM Scientific; Durham (NC); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Relocation package

Relocation assistance

Job summary

EPM Scientific seeks a Director of Incentive Compensation & Field Engagement in Durham, NC, combining strategic leadership with hands-on program execution. The role oversees incentive comp, field engagement initiatives, and sales performance programs across a national commercial organization.

Two onsite days per week, relocation package available. You will partner with Sales Leadership, Field Operations, Analytics, HR, Finance, Legal, and Compliance to drive performance, governance, and

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 9+ years of experience within pharmaceutical, biotech, or consulting commercial organizations.
• Deep expertise in incentive compensation, sales operations, field effectiveness, commercial excellence, or sales performance management.
• Experience leading cross-functional initiatives and influencing senior stakeholders.
• Strong analytical skills with experience leveraging sales, customer, and performance data to drive decision-making.
• Demonstrated people leadership experience and success managing external partners or vendors.
• Excellent communication and executive presentation skills.

Responsibilities

• Lead the design, implementation, and optimization of incentive compensation programs that align sales behavior with commercial objectives.
• Manage a team and external vendor partners responsible for incentive compensation administration, reporting, and execution.
• Develop performance frameworks, business rules, scorecards, and measurement approaches that support commercial strategy.
• Partner with Sales Leadership, Field Operations, Analytics, HR, Finance, Legal, and Compliance to drive performance and execution excellence.
• Provide strategic leadership on territory alignment, deployment planning, targeting, field force effectiveness, and performance measurement.
• Establish governance processes that ensure fairness, transparency, compliance, and operational accuracy across performance programs.
• Deliver executive-level insights and recommendations to improve sales productivity, engagement, and organizational effectiveness.
• Drive process improvements, reporting automation, and scalable performance management capabilities.
• Serve as a trusted partner to field leadership, helping translate strategic priorities into actionable programs that motivate and engage commercial teams.

Skills

Incentive compensation

Sales operations

Field engagement

Commercial excellence

Sales performance management

Education

Bachelor's degree

Job description

Director, Incentive Compensation & Field Engagement

Location: Durham, NC (2 days onsite/week, relocation package available)

A leading biopharmaceutical organization is seeking a Director, Incentive Compensation & Field Engagement to lead the strategy, governance, and execution of sales force performance programs across a national commercial organization.

This highly visible leader will oversee incentive compensation, sales performance management, field engagement initiatives, and cross-functional commercial planning efforts. The role requires a balance of strategic thinking, analytical rigor, operational excellence, and strong partnership with field leadership to drive performance, accountability, and engagement.

Key Responsibilities

• Lead the design, implementation, and optimization of incentive compensation programs that align sales behavior with commercial objectives.
• Manage a team and external vendor partners responsible for incentive compensation administration, reporting, and execution.
• Develop performance frameworks, business rules, scorecards, and measurement approaches that support commercial strategy.
• Partner with Sales Leadership, Field Operations, Analytics, HR, Finance, Legal, and Compliance to drive performance and execution excellence.
• Provide strategic leadership on territory alignment, deployment planning, targeting, field force effectiveness, and performance measurement.
• Establish governance processes that ensure fairness, transparency, compliance, and operational accuracy across performance programs.
• Deliver executive-level insights and recommendations to improve sales productivity, engagement, and organizational effectiveness.
• Drive process improvements, reporting automation, and scalable performance management capabilities.
• Serve as a trusted partner to field leadership, helping translate strategic priorities into actionable programs that motivate and engage commercial teams.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 9+ years of experience within pharmaceutical, biotech, or consulting commercial organizations.
• Deep expertise in incentive compensation, sales operations, field effectiveness, commercial excellence, or sales performance management.
• Experience leading cross-functional initiatives and influencing senior stakeholders.
• Strong analytical skills with experience leveraging sales, customer, and performance data to drive decision-making.
• Demonstrated people leadership experience and success managing external partners or vendors.
• Excellent communication and executive presentation skills.

**Candidates who do not meet the requirements above may not be considered.**