In addition, this position may assume a leadership role on various strategic initiatives as directed by the Principal, Improvement Science, or other key leaders where the position may be matrixed for support.
The purpose of this job is to support and often lead the execution of Research Initiatives that are Quality Improvement focused. The Director role will provide planning and oversight of improvement-focused projects and be responsible for delivering the strategic components of the program, including multiple, client-sponsored research initiatives. These components include (but are not limited to):
- Application of Improvement Science methods/Project Leadership for assigned research initiatives
- Work with members of Research Operations, Business Operations, Analytics, Innovation and Solutions, Strategic Account Directors, Recruitment, and research sponsors to develop initial project design.
- Lead collaboration between Premier Inc., representatives of Premier Inc., Premier Inc. members, and research sponsors to execute evidence-based improvement projects including learning labs, qualitative research, analysis, focus group delivery, member coaching, and identifying and leading Subject Matter Experts (SMEs) and reporting.
- Manage collaboration between internal Premier resources and project faculty to develop prospective research protocols and quality improvement change packages as applicable to the project.
- Lead the Premier project team and research sponsor to identify and contract appropriate sites for prospective research.
- Lead the management, implementation, and progress of quality improvement work throughout all phases of the project.
- Engage and manage third parties (e.g., professional societies, not-for-profit organizations) in the improvement design as appropriate and in an advisory panel capacity as needed.
- Coordinate with research scientists and faculty to facilitate and execute publication plans and presentations related to the research and improvement findings.
Key Responsibilities
Program Leadership - 50%
- Develop a program design with timeline, key milestones, and financial metrics to ensure successful delivery.
- Lead regular project management calls/meetings with clients and team to ensure on-time and on-budget delivery.
- Identify and align team resources required for each program component.
- Be viewed as a leader by all stakeholders involved in the program - maintain executive presence.
- Work as a facilitator, leading face-to-face meetings with clients, including intervention design sessions and learning sessions with client staff, KOLs, Premier staff, and hospital staff.
- Support the SME and hospital recruitment process, including identifying SMEs and profiling hospitals for research collaborative areas of focus, through contracting.
- Demonstrate accountability for the successful delivery of the program, including financial, milestone, and legal compliance.
- Build tools, methods, and approaches to leverage future research collaborative engagements.
- Work closely with the Improvement Science team to develop training and educational tools to accelerate adult learning.
- Communicate effectively at all levels of internal and client organizations, including executive staff and the C-suite.
- Provide evidence-based coaching to participating project teams based on improvement theory.
- Utilize Premier products and applications as required by project design.
Practice Management - 30%
- Lead regular internal team meetings and conference calls.
- Actively communicate project deliverables with team members via mechanisms such as Microsoft Teams.
- Monitor and manage scope of work to ensure profitable engagements.
- Minimize exposure to financial, compliance, and ethics risks for research collaborations.
- Manage and develop peer and subordinate staff as needed.
Account Management - 20%
- Lead all functions related to managing the account concerning the contracted project.
- Work with business development personnel to identify other opportunities within the account.