Director II, Digital Operations & Transformation

Elevance Health (Anthem); Atlanta (GA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Elevance Health (Anthem) is seeking a Director II Digital Operations to lead a blended digital and operations unit across multiple locations. The role drives digitization, end-to-end efficiencies, and an excellent member and provider experience through a product-led delivery of claims platforms.

Location: Atlanta GA and multiple states with in-office presence three days per week; a hybrid/remote approach is considered where reasonable commuting distance applies.

Responsibilities

• Aligns demand, roadmaps, capacity, and governance to deliver scalable solutions across Government and Commercial claims.
• Advances execution through disciplined intake, automation, configuration-first delivery, and strong product lifecycle management.
• Establish clear intake, prioritization, and portfolio governance so capacity is focused on the highest-value work.
• Improve delivery speed, first-pass quality, and throughput by reducing rework and avoidable handoffs.
• Strengthen product health, delivery readiness, risk visibility, and executive decision-making.
• Partner across business, Operations, IT, Compliance, Audit, WFM, and other stakeholders to enable sustainable outcomes.
• Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis

Job description

Elevance Health (Anthem) is seeking a Director II Digital Operations to lead a blended digital and operations unit across multiple locations. The role drives digitization, end-to-end efficiencies, and an excellent member and provider experience through a product-led delivery of claims platforms.

Location: Atlanta GA and multiple states with in-office presence three days per week; a hybrid/remote approach is considered where reasonable commuting distance applies.