Director, Hospital Based Provider Operations

Lifepoint Health®; Brentwood (TN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Higher education assistance

Mental health services

Ongoing learning opportunities

Job summary

A national healthcare organization seeks a Director of Hospital Based Provider Relations to manage operational execution and performance metrics across various hospital-based services. The ideal candidate will have over 5 years of experience in managing hospital contracts and a Bachelor's Degree. Responsibilities include overseeing workflows, conducting performance reviews, and ensuring alignment with strategic goals. The role requires knowledge in healthcare regulations and contract negotiation, enhancing patient care throughout the organization.

Qualifications

• 5+ years of related experience managing hospital-based contracts.
• Ability to travel up to 50% of the time.
• Experience in a complex health system.

Responsibilities

• Oversee operational execution of Hospital Based Services.
• Establish and monitor performance metrics and workflows.
• Conduct systematic review of clinical and financial metrics for performance improvement.

Skills

Healthcare regulations knowledge

Contract negotiation

Relationship management

Strategic planning

Accounting and finance background

Education

Bachelor's Degree

Job description

Job Overview

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier.

Schedule: Days: M-F
Job Location Type: Remote

More About Our Team

The Director, Hospital Based Provider Relations will oversee the operational execution of Hospital Based Services, including Hospital Medicine, Emergency Medicine, Anesthesia, and Radiology, by establishing and monitoring standardized workflows, performance metrics, and process improvements. This role will manage structured engagement with Hospital Based Providers and facility leaders, ensuring consistent onboarding, credentialing, performance evaluation, and ongoing development.

The Director will operationalize the Hospital Based Provider strategy through systematic management of contracting, service-line assessments, joint ventures, and partnership performance, using data-driven insights to identify gaps and implement targeted interventions that optimize provider performance, service quality, and organizational outcomes.

How You'll Contribute

• Partner with HSC leadership to implement standardized oversight processes for Hospital Based Services, ensuring alignment with organizational objectives.
• Manage anesthesia and radiology service agreements, including both professional service agreements and employed models, through structured workflows and documented accountability.
• Establish and maintain standardized processes for engaging and evaluating partner vendors, including financial and operational performance monitoring and issue resolution.
• Implement structured engagement and communication processes with key healthcare providers, groups, and facilities to ensure consistent collaboration and performance alignment.
• Conduct systematic review and analysis of clinical, quality, operational, and financial metrics of Hospital Based Providers, delivering actionable recommendations for performance improvement.
• Maintain a centralized inventory of all Hospital Based Provider relationships, ensuring accurate documentation and process visibility.
• Develop and manage a structured tracker for RFPs and contracts, monitoring progress, deadlines, and outcomes to support operational accountability.
• Define, monitor, and report on key performance indicators (KPIs) for providers, analyzing utilization, quality, and operational metrics to drive continuous improvement.
• Collaborate with internal stakeholders and departments to align provider relations processes with strategic organizational goals.
• Execute additional operational tasks as assigned to support department and organizational initiatives.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What We're Looking For

Applicants should have a Bachelor's Degree with 5+ years of related experience with 3 years of managing hospital-based contracts, preferably in a complex health system. Additional requirements include:

• In depth, knowledge of healthcare regulations, compliance, and industry best practice.
• Proven track record in contract negotiation, relationship management and strategic planning.
• Background in accounting and finance.
• Ability to travel up to 50% of the time.

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.