Director, Healthcare IT Infrastructure & Strategy

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

The MetroHealth System seeks an executive IT leader to guide enterprise infrastructure strategy, architecture, and operations at the Old Brooklyn/Cleveland campuses. You will oversee network, data center, DR, and unified communications, while directing major IS incident response and multi-site teams.

You will mentor managers, partner with vendors, and align IT initiatives with clinical operations and security standards, supporting the system's mission and patient care excellence.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related discipline or equivalent experience.
• Five or more years of system administration and leadership experience in a health system.
• Five or more years participating in and leading information system projects.
• Five or more years of experience in infrastructure domains.
• Strong strategic thinking and leadership, from concept to implementation.
• Deep understanding of networks, clinical applications, security standards, and office software proficiency (MS Word/Excel/PowerPoint/Visio/Project).
• Excellent interpersonal and executive communication skills.
• Excellent organizational skills to meet deadlines and handle urgent issues.
• Experience with ITIL foundations, ISO or Six Sigma knowledge.

Responsibilities

• Lead strategy, planning, architecture, engineering, implementation, maintenance and support of enterprise infrastructure.
• Act as thought leader for infrastructure in a multi-site academic medical center environment.
• Provide day-to-day major IS incident response on a rotating basis with other IS Directors.
• Mentor and develop senior technical teams and managers.
• Oversee vendor management and coordination with service providers; ensure alignment with policy and law.
• Uphold MetroHealth System’s mission, vision, values and customer service standards.

Skills

Strategic leadership

Executive communication

ITIL foundations

ISO/Six Sigma

Project leadership

Education

Bachelor’s degree in CS or Engineering

Master’s degree (preferred)

Tools

MS Word

MS Excel

MS PowerPoint

MS Visio

MS Project

Job description

The MetroHealth System seeks an executive IT leader to guide enterprise infrastructure strategy, architecture, and operations at the Old Brooklyn/Cleveland campuses. You will oversee network, data center, DR, and unified communications, while directing major IS incident response and multi-site teams.

You will mentor managers, partner with vendors, and align IT initiatives with clinical operations and security standards, supporting the system's mission and patient care excellence.