Director, Healthcare Analytics & Intelligence

Independent Living Systems; Glendale (CA); On-site; USD 160,000 - 200,000; Full time

Job summary

Independent Living Systems (ILS) seeks a Director of Business Analytics & Intelligence to lead the California market's data strategy, BI, reporting, and performance analytics, partnering with operations, quality, compliance and provider network leaders to translate complex data into actionable insights that support organizational goals and regulatory requirements.

The role develops dashboards, scorecards, predictive analytics, and BI solutions to monitor provider performance, network adequacy,

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Data Analytics, Public Health, Information Systems, Statistics, Finance, or a related field.
• Seven (7) years of progressive experience in healthcare analytics, business intelligence, managed care operations, provider network management, population health, healthcare finance, or related healthcare environments.
• Minimum of three (3) years of leadership experience overseeing analytics, reporting, business intelligence, or operational performance initiatives.
• Advanced proficiency in data analysis, dashboard development, and reporting tools such as Power BI, Tableau, SQL, Excel, and other business intelligence platforms.
• Experience analyzing provider performance, healthcare utilization, quality measures, operational metrics, and financial performance indicators.
• Strong understanding of managed care operations, care delivery, provider networks, Medicare, Medicaid, CMS requirements, and healthcare regulatory environments.
• Demonstrated ability to translate complex data into actionable business recommendations for executive leadership.
• Strong project management, communication, and stakeholder engagement skills.

Responsibilities

• Demonstrates commitment to Our Mission and models ILS Experience Standards of Excellence.
• Serve as the California Market's lead for provider analytics, business intelligence, reporting, and performance measurement activities.
• Develop and maintain executive dashboards, provider scorecards, operational reports, and performance metrics that support strategic and operational decision-making.
• Analyze provider performance, network adequacy, utilization trends, quality outcomes, member experience data, and operational performance indicators.
• Partner with Provider Network, Operations, Quality/Performance Improvement, Compliance, Care Management, Finance, and Executive Leadership teams to identify opportunities for improvement and operational efficiencies.
• Lead the development and implementation of business intelligence strategies, reporting frameworks, and analytics solutions that support organizational goals.
• Monitor key business performance indicators for network performance and identify emerging trends, risks, and opportunities requiring leadership attention.
• Ensure the accuracy, integrity, and consistency of provider-related data across reporting platforms and operational systems.
• Develop predictive and trend analyses to support strategic planning, provider engagement, network expansion, and performance improvement initiatives.
• Support delegated oversight activities, regulatory reporting requirements, provider audits, corrective action plans, and operational reviews through data analysis and reporting.
• Present findings, recommendations, and performance updates to executive leadership, provider partners, committees, and other stakeholders.
• Collaborate with Information Technology, the innovation Team and data management teams to improve reporting capabilities, automation, and data governance processes.
• Establish and monitor key performance indicators (KPIs) for provider operations, network performance, quality outcomes, utilization management, and member satisfaction in partnership with operational leaders
• Lead special projects, market analyses, and strategic initiatives as assigned by the Senior Vice President, California Market.

Skills

Leadership experience

Data analysis

Stakeholder engagement

Project management

Communication

Education

Bachelor’s degree in related field

Master’s degree preferred

Tools

Power BI

Tableau

SQL

Excel

Job description

Independent Living Systems (ILS) seeks a Director of Business Analytics & Intelligence to lead the California market's data strategy, BI, reporting, and performance analytics, partnering with operations, quality, compliance and provider network leaders to translate complex data into actionable insights that support organizational goals and regulatory requirements.

The role develops dashboards, scorecards, predictive analytics, and BI solutions to monitor provider performance, network adequacy,