Director, Health System Optimization

Abbott (abbottcareers2 board); Lake Forest (IL); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

HIP PPO medical

Retirement plan

Tuition reimbursement

Freedom to Save

FreeU education

Job summary

Abbott in Lake Forest, IL is seeking a Director of Healthcare System Optimization and Strategy to lead a team of clinical professionals focused on infectious disease diagnostic testing and patient care workflows.

You will partner with hospitals and IDNs to assess current workflows, identify gaps, and develop evidence-based recommendations, while guiding solution implementation and measuring impact on value, efficiency, and patient outcomes.

Qualifications

• Advanced clinical degree required (MD, PharmD, or PhD).
• Minimum 10 years in hospital or health system environments.
• Minimum 3 years of leadership within healthcare systems.
• Experience with healthcare operations, care delivery models, and workflow optimization.
• 2+ years in the medical device/diagnostics/healthcare industry and as an MSL or equivalent.

Responsibilities

• Lead and develop a high-performing Clinical Solutions team.
• Guide partnerships with hospitals and IDNs to assess workflows.
• Design workflow optimization strategies using diagnostic testing solutions.
• Provide scientific leadership and communicate complex data to diverse stakeholders.

Skills

Leadership

Healthcare system expertise

Strategic thinking

Team development

Clinical solutions

Stakeholder engagement

Education

MD

PharmD

PhD

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

WORKING AT ABBOTT:

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

THE OPPORTUNITY:

We are seeking an experienced and highly strategic Director of Healthcare System Optimization and Strategy to lead a team of clinical and scientific professionals dedicated to helping healthcare systems optimize infectious disease diagnostic testing and patient care pathways. This role will serve as a key partner to health systems, hospitals, and integrated delivery networks by assessing current workflows, identifying operational and clinical challenges, and recommending innovative point-of-care diagnostic solutions that improve patient outcomes, operational efficiency, and healthcare value.The Clinical Solutions Team Lead will combine deep healthcare system expertise, leadership experience, and scientific knowledge to guide customer engagements and support the adoption and implementation of Abbott's infectious disease diagnostic solutions.

WHAT YOU'LL WORK ON:

Leadership & Team Management

• Lead, coach, and develop a high-performing team of Clinical Solutions Managers and Scientific Liaisons.
• Establish team goals, performance expectations, and professional development plans.
• Foster a culture of collaboration, customer focus, innovation, and accountability.
• Provide strategic direction for complex customer engagements and solution implementation projects.

Customer & Healthcare System Engagement

• Partner with hospitals, health systems, integrated delivery networks (IDNs), and key stakeholders to assess clinical and operational workflows.
• Identify workflow inefficiencies, unmet clinical needs, diagnostic gaps, and operational challenges.
• Conduct comprehensive assessments of current-state processes and develop evidence-based recommendations.
• Serve as a trusted advisor to clinical, operational, executive, and procurement leaders.

Clinical Solutions Development

• Design and recommend workflow optimization strategies utilizing point-of-care and infectious disease diagnostic testing solutions.
• Develop business cases demonstrating clinical, operational, and economic value.
• Support implementation of diagnostic solutions and monitor outcomes related to efficiency, quality, and patient care.
• Collaborate with cross-functional partners including Medical Affairs, Commercial, Market Access, Marketing, and Customer Success.

Strategic & Scientific Leadership

• Provide scientific and clinical expertise related to infectious disease diagnostics, testing pathways, and healthcare delivery.
• Deliver presentations and communicate complex scientific information to diverse audiences.
• Stay current with industry trends, clinical guidelines, reimbursement changes, and healthcare system priorities.
• Support generation and dissemination of real-world evidence and customer success stories.

REQUIRED QUALIFICATIONS:

• Advanced clinical degree required:
• - MD (Doctor of Medicine), OR
• - PharmD (Doctor of Pharmacy), OR
• - PhD in a relevant life science or healthcare-related discipline.
• Minimum of 10 years of experience within hospital or health system environments.
• Minimum of 3 years of leadership or managerial experience within a healthcare system, hospital, or related healthcare organization.
• Demonstrated experience with healthcare operations, care delivery models, and workflow optimization.
• Experience participating in hospital purchasing, value analysis, procurement, and technology adoption decisions.
• Minimum of 2 years of experience in the medical device, diagnostics, pharmaceutical, biotechnology, or healthcare industry.
• Minimum of 2 years of experience as a Medical Science Liaison (MSL), Scientific Affairs professional, Clinical Affairs professional, or equivalent field-based scientific role.
• Strong understanding of infectious di