Director, Health System Optimization

Thornton Tomasetti; Lake Forest (IL); On-site; USD 149,000 - 299,000; Full time

Benefits offered by this job

Career development

Free medical coverage

Retirement plan with employer contrib

Tuition reimbursement

Education benefit

Job summary

Abbott seeks a seasoned leader to guide Clinical Solutions Managers and Scientific Liaisons in improving hospital workflows and diagnostic pathways. You will drive strategic direction for complex engagements, partner with health systems, and apply evidence-based recommendations to optimize patient care.

You will also develop business cases demonstrating clinical and economic value while collaborating across Medical Affairs, Commercial, Market Access, Marketing, and Customer Success teams.

Qualifications

• Advanced clinical degree: MD, PharmD, or PhD in life sciences or healthcare.
• Minimum 10 years in hospital/health system settings; 3+ years in leadership roles.
• Experience with hospital purchasing, value analysis, procurement, or technology adoption.

Responsibilities

• Lead, coach, and develop a high-performing team of Clinical Solutions Managers and Scientific Liaisons.
• Provide strategic direction for complex customer engagements and solution implementation projects.
• Partner with hospitals and health systems to assess clinical workflows and identify gaps.
• Design workflow optimization strategies using diagnostic testing solutions and build business cases.

Skills

Clinical leadership

MSL experience

Healthcare operations

Stakeholder engagement

Travel willingness

Education

MD/PhD/PharmD

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

WORKING AT ABBOTT

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

WHAT YOU’LL WORK ON

Leadership & Team Management

• Lead, coach, and develop a high-performing team of Clinical Solutions Managers and Scientific Liaisons.
• Establish team goals, performance expectations, and professional development plans.
• Foster a culture of collaboration, customer focus, innovation, and accountability.
• Provide strategic direction for complex customer engagements and solution implementation projects.

Customer & Healthcare System Engagement

• Partner with hospitals, health systems, integrated delivery networks (IDNs), and key stakeholders to assess clinical and operational workflows.
• Identify workflow inefficiencies, unmet clinical needs, diagnostic gaps, and operational challenges.
• Conduct comprehensive assessments of current-state processes and develop evidence-based recommendations.
• Serve as a trusted advisor to clinical, operational, executive, and procurement leaders.

Clinical Solutions Development

• Design and recommend workflow optimization strategies utilizing point-of-care and infectious disease diagnostic testing solutions.
• Develop business cases demonstrating clinical, operational, and economic value.
• Support implementation of diagnostic solutions and monitor outcomes related to efficiency, quality, and patient care.
• Collaborate with cross-functional partners including Medical Affairs, Commercial, Market Access, Marketing, and Customer Success.

Strategic & Scientific Leadership

• Provide scientific and clinical expertise related to infectious disease diagnostics, testing pathways, and healthcare delivery.
• Deliver presentations and communicate complex scientific information to diverse audiences.
• Stay current with industry trends, clinical guidelines, reimbursement changes, and healthcare system priorities.
• Support generation and dissemination of real-world evidence and customer success stories.

REQUIRED QUALIFICATIONS

• Advanced clinical degree required: MD (Doctor of Medicine), PharmD (Doctor of Pharmacy), or PhD in a relevant life science or healthcare-related discipline.
• Minimum of 10 years of experience within hospital or health system environments. Minimum of 3 years of leadership or managerial experience within a healthcare system, hospital, or related healthcare organization. Demonstrated experience with healthcare operations, care delivery models, and workflow optimization. Experience participating in hospital purchasing, value analysis, procurement, and technology adoption decisions. Minimum of 2 years of experience in the medical device, diagnostics, pharmaceutical, biotechnology, or healthcare industry. Minimum of 2 years of experience as a Medical Science Liaison (MSL), Scientific Affairs professional, Clinical Affairs professional, or equivalent field-based scientific role. Strong understanding of infectious disease management and diagnostic testing pathways. Excellent leadership, communication, presentation, and stakeholder engagement skills. Ability to travel up to 50%.

PREFERRED QUALIFICATIONS

• Experience working with point-of-care diagnostics, infectious disease diagnostics, microbiology, molecular diagnostics, or related healthcare technologies.
• Experience conducting healthcare system assessments, operational consulting, or clinical transformation initiatives.
• Knowledge of healthcare economics, value-based care, reimbursement, and quality improvement methodologies.
• Experience engaging C-suite executives, laboratory leadership, infectious disease physicians, pharmacy leadership, and procurement stakeholders.
• Demonstrated success leading geographically dispersed teams.

JOB FACTS

The base pay for this position is $149,300.00 – $298,700.00. In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Medical & Scientific Affairs

DIVISION: ID Infectious Disease

LOCATION: United States > Lake Forest : J55

WORK SHIFT: Standard

TRAVEL: Yes, 50% of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.