Director HCP Insights (HS)

MoonLake Immunotherapeutics (NASDAQ: MLTX); Miami (FL); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Learning environment

Impactful work

Work-life balance

Career progression

Job summary

MoonLake Immunotherapeutics in Miami, FL seeks a Director HCP Insights to lead primary market research for hidradenitis suppurativa, translating insights into brand strategy, messaging, and targeting. You will oversee end-to-end market research, monitor shifts in the HS landscape, and collaborate with Marketing, Medical, and Market Access.

The role reports to the Vice President Marketing and requires strong leadership in research design, data synthesis, and stakeholder communication to inform

Qualifications

• 6+ years in primary market research or HCP insights
• Experience designing end-to-end primary market research across qualitative and quantitative methods
• Experience in immunology/dermatology or inflammatory diseases preferred
• Experience managing external research vendors and agencies with scope, methodology, budget, and QC

Responsibilities

• Lead HCP insight generation for HS and inform brand strategy and messaging
• Design and lead end-to-end primary market research initiatives
• Test concepts and messages to validate value proposition
• Monitor competitive intelligence and integrate into strategy
• Collaborate with Marketing, Medical, and Market Access to translate findings
• Support long-range and launch forecasting with insights
• Manage external vendors and budgets for timely insights
• Continue ongoing insight generation post-launch

Skills

Research design

Data synthesis

Science communication

Education

Bachelor’s degree

Advanced degree ( MSc, MBA, PhD, PharmD, or MD ) preferred

Tools

Market research methods

Job description

Job Purpose

The Director HCP Insights (HS) will lead HCP insight generation for hidradenitis suppurativa, identifying key customer behaviors, attitudes, treatment drivers, barriers, and unmet needs that shape the HS treatment landscape. This individual will generate and translate insights to inform brand strategy, positioning, campaign development, messaging, and targeting. This role will design and lead primary market research and will continuously monitor shifts in the HS treatment landscape and customer behavior by integrating insights, competitive intelligence, and performance data. This individual will report to the Vice President Marketing.

The Director HCP Insights (HS) will lead HCP insight generation for hidradenitis suppurativa, identifying key customer behaviors, attitudes, treatment drivers, barriers, and unmet needs that shape the HS treatment landscape. This individual will generate and translate insights to inform brand strategy, positioning, campaign development, messaging, and targeting. This role will design and lead primary market research and will continuously monitor shifts in the HS treatment landscape and customer behavior by integrating insights, competitive intelligence, and performance data. This individual will report to the Vice President Marketing.

Major Accountabilities

• Customer Understanding & Needs Assessment: Lead research to identify key HCP behaviors, attitudes, treatment drivers, barriers, and unmet needs in HS
• Primary Market Research Design & Execution: Design and lead end-to-end primary market research to inform positioning, messaging, and launch strategy
• Concept & Message Testing: Design and execute concept and message testing to pressure-test value proposition, positioning, and campaign
• Competitive Intelligence Integration: Monitor and integrate competitive intelligence on the evolving HS treatment landscape, competitor positioning, and promotional activity to inform strategy
• Cross-Functional Partnership: Serve as the primary HCP insights partner to Marketing, Medical, and Market Access, translating research findings into clear, actionable recommendations for brand strategy and launch planning
• Forecasting Support: Provide insight-based inputs to support long-range and launch forecasting assumptions
• Vendor & Research Budget Management: Manage external research vendors and agencies, defining project scope, methodology, and budget to ensure high-quality, timely insight
• Ongoing Insight Generation: Continue to conduct primary market research to track HCP perceptions, sentiment, prescribing behavior, and awareness of the brand post-launch

Your profile

Job Requirements

Education

• Bachelor’s degree required
• Advanced degree (MSc, MBA, PhD, PharmD, or MD) preferred.

Experience

• 6+ years of experience in primary market research, customer/HCP insights
• Demonstrated experience designing and leading end-to-end primary market research across both qualitative and quantitative methodologies
• Experience in immunology/dermatology or a related specialty/inflammatory disease area preferred
• Experience managing external research vendors and agencies, including scoping, methodology selection, budget oversight, and quality control

Skills/knowledge/behavioural competencies

• Strong research design skills - knowing which methodology fits a given business question
• Ability to synthesize and triangulate multiple data into a single coherent "so what" narrative
• Ability to translate complex clinical/scientific concepts into clear, business-relevant insight

Why us?

An exciting job opportunity awaits you!

What we offer

Learning Environment

An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment.

Impactful Work

Contribute to ground-breaking projects that have the potential to transform global healthcare.

Flexibility and Balance

Enjoy a healthy work-life balance while making meaningful contributions to our team.

Career Growth

A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.

About Us

MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients. We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis - conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto.

Further information is available at www.moonlaketx.com