Director, Government Affairs

855 Shift4 (USA), LLC; Center Valley (Lehigh County); On-site; USD 180,000 - 270,000; Full time

Job summary

Shift4 is seeking a Director, Government Affairs to lead domestic and international policy initiatives, advising the Chief of Staff and senior leadership on legislative and regulatory matters.

The role entails building relationships with government entities, trade associations, and external consultants while shaping advocacy strategies and risk assessments across jurisdictions. This onsite position requires ~30% travel to Philadelphia and DC areas from Center Valley, PA.

Qualifications

• Bachelor’s degree in Political Science, Public Policy, International Relations, Government Affairs, or a related field; advanced degree preferred.
• 8+ years of progressive experience in government affairs, public policy, lobbying, regulatory affairs, advocacy, or a related field, preferably within a corporate, technology, financial services, payments, or similarly regulated environment.
• Demonstrated experience developing and executing government affairs or public policy strategies at the domestic and/or international level.
• Strong understanding of legislative, regulatory, and government processes, with the ability to assess complex policy developments and translate them into actionable business recommendations.
• Established relationships and demonstrated experience engaging with government officials, regulatory agencies, trade associations, lobbyists, and other external stakeholders.
• Experience managing external government affairs consultants, lobbyists, or strategic partners.
• Strong executive presence and the ability to effectively advise and influence senior leaders.
• Exceptional communication, presentation, research, and analytical skills, with the ability to communicate complex policy matters clearly to both executive and non‑technical audiences.
• Strong organizational and project management skills with the ability to manage multiple priorities across jurisdictions and time zones.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and operate effectively in a highly complex and evolving regulatory environment.
• Preferred: Experience with international policy, global regulatory affairs, trade associations, financial services or payments policy, and/or relevant professional government affairs or public policy organizations.

Responsibilities

• Develop and lead the organization’s domestic and international government affairs strategy in alignment with overall business and corporate objectives.
• Serve as a trusted advisor to the Chief of Staff and executive leadership on legislative, regulatory, political, and public policy developments and their potential impact on the organization.
• Lead relationships with trade associations, government officials, regulatory agencies, lobbyists, and other external stakeholders, representing the organization’s interests at domestic and international levels.
• Oversee trade association memberships and strategic participation, including evaluating opportunities, managing relationships, and ensuring the organization derives value from its external affiliations.
• Monitor and assess legislative and regulatory developments at the federal, state, local, and international levels, translating complex developments into clear business implications, recommendations, and action plans for leadership.
• Lead the coordination and oversight of external lobbyists and government affairs consultants, establishing priorities, monitoring deliverables, and evaluating effectiveness against organizational objectives.
• Develop and execute advocacy strategies related to key legislative and regulatory priorities, including engagement with congressional offices, government agencies, foreign governments, and multilateral organizations, as appropriate.
• Partner closely with Legal, Compliance, Risk, Finance, Operations, and other cross‑functional teams to identify emerging policy risks and opportunities and develop coordinated organizational responses.
• Establish and maintain reporting dashboards and executive‑level updates that communicate government affairs activities, regulatory developments, policy risks, and strategic priorities.
• Lead the preparation of executive briefing materials, policy positions, talking points, stakeholder maps, and other materials supporting senior leadership engagements.
• Build and maintain a strong network of internal and external stakeholders to proactively identify emerging issues and influence policy outcomes relevant to the organization.
• Provide strategic guidance on international policy matters and assess potential geopolitical, regulatory, and legislative developments that may affect the organization’s global operations.
• Represent the organization in relevant industry forums, conferences, trade associations, and government affairs meetings.
• Lead ad hoc policy research, stakeholder engagement, and strategic initiatives in support of the organization’s broader government affairs and corporate objectives.

Skills

Government affairs

Policy development

Regulatory affairs

Stakeholder management

Public policy

Strategic advisory

Executive communication

Project management

Education

Bachelor’s degree in Political Science, Public Policy, International Relations, Government Affairs, or a related field

Advanced degree preferred

Job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Director, Government Affairs

Shift4 is expanding globally and hiring a key Director, Government Affairs to lead the organization’s domestic and international government affairs strategy, serving as a key advisor to the Chief of Staff and executive leadership on legislative, regulatory, and public policy matters. This high-profile role will oversee relationships with government entities, trade associations, lobbyists, and other external stakeholders while monitoring policy developments that may impact the organization’s business and strategic objectives. The Director will develop and execute advocacy strategies, assess emerging regulatory and legislative risks and opportunities, and coordinate cross‑functional efforts to ensure the organization is positioned effectively on issues of importance. This role requires strong judgment, executive presence, and the ability to navigate complex domestic and international policy environments. This is an onsite role based at Shift4 headquarters in Center Valley, PA, requiring approximately 30% travel to Philadelphia / DC regions.

Key Responsibilities

• Develop and lead the organization’s domestic and international government affairs strategy in alignment with overall business and corporate objectives.
• Serve as a trusted advisor to the Chief of Staff and executive leadership on legislative, regulatory, political, and public policy developments and their potential impact on the organization.
• Lead relationships with trade associations, government officials, regulatory agencies, lobbyists, and other external stakeholders, representing the organization’s interests at domestic and international levels.
• Oversee trade association memberships and strategic participation, including evaluating opportunities, managing relationships, and ensuring the organization derives value from its external affiliations.
• Monitor and assess legislative and regulatory developments at the federal, state, local, and international levels, translating complex developments into clear business implications, recommendations, and action plans for leadership.
• Lead the coordination and oversight of external lobbyists and government affairs consultants, establishing priorities, monitoring deliverables, and evaluating effectiveness against organizational objectives.
• Develop and execute advocacy strategies related to key legislative and regulatory priorities, including engagement with congressional offices, government agencies, foreign governments, and multilateral organizations, as appropriate.
• Partner closely with Legal, Compliance, Risk, Finance, Operations, and other cross‑functional teams to identify emerging policy risks and opportunities and develop coordinated organizational responses.
• Establish and maintain reporting dashboards and executive‑level updates that communicate government affairs activities, regulatory developments, policy risks, and strategic priorities.
• Lead the preparation of executive briefing materials, policy positions, talking points, stakeholder maps, and other materials supporting senior leadership engagements.
• Build and maintain a strong network of internal and external stakeholders to proactively identify emerging issues and influence policy outcomes relevant to the organization.
• Provide strategic guidance on international policy matters and assess potential geopolitical, regulatory, and legislative developments that may affect the organization’s global operations.
• Represent the organization in relevant industry forums, conferences, trade associations, and government affairs meetings.
• Lead ad hoc policy research, stakeholder engagement, and strategic initiatives in support of the organization’s broader government affairs and corporate objectives.

Qualifications

• Bachelor’s degree in Political Science, Public Policy, International Relations, Government Affairs, or a related field; advanced degree preferred.
• 8+ years of progressive experience in government affairs, public policy, lobbying, regulatory affairs, advocacy, or a related field, preferably within a corporate, technology, financial services, payments, or similarly regulated environment.
• Demonstrated experience developing and executing government affairs or public policy strategies at the domestic and/or international level.
• Strong understanding of legislative, regulatory, and government processes, with the ability to assess complex policy developments and translate them into actionable business recommendations.
• Established relationships and demonstrated experience engaging with government officials, regulatory agencies, trade associations, lobbyists, and other external stakeholders.
• Experience managing external government affairs consultants, lobbyists, or strategic partners.
• Strong executive presence and the ability to effectively advise and influence senior leaders.
• Exceptional communication, presentation, research, and analytical skills, with the ability to communicate complex policy matters clearly to both executive and non‑technical audiences.
• Strong organizational and project management skills with the ability to manage multiple priorities across jurisdictions and time zones.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and operate effectively in a highly complex and evolving regulatory environment.
• Preferred: Experience with international policy, global regulatory affairs, trade associations, financial services or payments policy, and/or relevant professional government affairs or public policy organizations.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

WELCOME TO THE FUTURE OF COMMERCE

About Shift4 Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com.

About Global Blue Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

A Global Leader in Financial Technology 75+ Countries $300+ Billion Processed Annually 300,000+ Customers 1,200+ Technology Integrations 5+ Billion Annual Transactions 100+ Payment Methods Shift4's experienced senior leadership team helps us push the boundaries of commerce innovation.

Shift4's experienced senior leadership team helps us push the boundaries of commerce innovation.

Meet the Executive Team Shift4Cares We take corporate social responsibility seriously and strive to make a positive impact on the world around us. The Shift4 team is committed to making a difference in our local communities through volunteerism and other charitable contributions.

Join Our Team Our people are our greatest asset, and we’re always looking for driven and innovative individuals to join our fast‑growing team.