Director, Global Supply Operations

Jobtailor; Cambridge (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

Jobtailor is seeking a Senior Global Commercial Supply Chain Leader to oversee end-to-end supply chain operations in the biotech/pharmaceutical space. You will guide governance for third-party packaging, 3PLs, and suppliers, ensuring compliance with DSCSA and serialization requirements while driving optimization across planning, inventory, and distribution.

The role requires extensive leadership experience, strong analytical and negotiation skills, and a track record of delivering continuous

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or similar field.
• 12+ years of experience in supply chain roles of increasing complexity.
• At least 6 years of experience in the biotech/pharmaceutical industry.
• Preferred: Master’s Degree and/or Supply Chain certification.
• Preferred: Strong experience in negotiation and contract management.

Responsibilities

• Lead a dynamic team dedicated to ensuring commercial supply continuity.
• Manage all facets of the Global Commercial Supply Chain.
• Drive governance and performance management of 3PL relationships for storage, distribution, and inventory control.
• Select, qualify, onboard, and manage external supply chain partners.
• Implement supplier relationship management practices, including governance, KPIs, and business reviews.
• Lead and manage 3PL relationships for compliant storage, distribution, and inventory control.
• Maintain target inventory levels, investigate discrepancies, and implement corrective actions.
• Identify and mitigate supply chain risks to ensure uninterrupted patient supply.
• Lead continuous improvement projects to enhance capabilities and process efficiency.
• Report to the Executive Director of Supply Chain.

Skills

Supply Chain Management

Contract Negotiation

Inventory Control

Performance Management

Project Planning

Risk Mitigation

Data Analysis

Continuous Improvement

Order Fulfillment

Regulatory Compliance

Education

Bachelor's degree in SCM/Engineering/Business Administration

12+ years in supply chain roles

6+ years in biotech/pharma

Master’s degree (Preferred)

Supply Chain Certification

Tools

SAP

Oracle

Job description

Lead a dynamic team dedicated to ensuring commercial supply continuity
Manage all facets of the Global Commercial Supply Chain
Drive global governance and performance management of third-party packaging/labeling and Third-Party Logistics relationships
Select, qualify, onboard, and manage external supply chain partners
Implement supplier relationship management practices, including governance, KPIs, and business reviews
Lead and manage 3PL relationships for compliant storage, distribution, and inventory control
Maintain target inventory levels, investigate discrepancies, and implement corrective actions
Partner with Trade & Distribution on order fulfillment and customer-facing processes
Lead launch preparation and lifecycle management planning by building scalable supply chain infrastructure
Develop integrated project plans aligned with Commercial goals and manage ambiguity and complexity
Lead contract strategy and negotiations with suppliers and service providers
Collaborate with Quality Assurance on compliance and change controls
Maintain processes and systems supporting regulatory compliance, including DSCSA and product serialization
Identify and mitigate supply chain risks to ensure uninterrupted patient supply
Lead continuous improvement projects to enhance capabilities and process efficiency
Report to the Executive Director of Supply Chain

Requirements

• Bachelor's Degree in Supply Chain Management, Engineering, Business Administration, or similar field
• 12+ years of experience in supply chain roles of increasing complexity
• At least 6 years of experience in the biotech/pharmaceutical industry
• Strong analytical, problem-solving, and communication skills
• Proven leadership ability in both direct team structure and cross-functional matrix environments
• Experience with supplier relationship management in a cGMP environment
• Ability to work in fast-paced environments with excellent organizational skills
• Exceptional team player with a strong network across the company and external stakeholders
• Experience with Serialization implementation and DSCSA regulations
• Experience working in ERP systems in a pharmaceutical environment, including SAP and/or Oracle
• Preferred: Master’s Degree and/or Supply Chain certification
• Preferred: Strong experience in negotiation and contract management
• Preferred: Proven track record in driving continuous improvement initiatives
• Occasional travel to supplier locations, estimated 10%

Core Competencies

Demonstrates expertise in managing global commercial supply chains, including supplier relationship management, compliance with DSCSA regulations, and driving continuous improvement initiatives. Proven ability to lead teams and collaborate across functions to ensure supply continuity and operational efficiency.

Highest-signal resume keywords

• Global Commercial Supply Chain Management
• Supplier Relationship Management
• CGMP Compliance
• Serialization Implementation
• ERP Systems (SAP/Oracle)

Hard Skills

• Supply Chain Management
• Contract Negotiation
• Inventory Control
• Performance Management
• Project Planning
• Risk Mitigation
• Data Analysis
• Continuous Improvement
• Order Fulfillment
• Regulatory Compliance

Soft Skills

• Leadership
• Problem-Solving
• Communication
• Organizational Skills
• Team Collaboration

Certifications & Qualifications

• Supply Chain Certification
• Master’s Degree (Preferred)

Industry Keywords

• Biotech
• Pharmaceutical
• Third-Party Logistics (3PL)
• DSCSA
• Serialization