Cytokinetics is a specialty cardiovascular biopharmaceutical company with over 25 years of scientific innovation in muscle biology. The Director of Operational Excellence (OpEx) is a key leadership role responsible for driving end‑to‑end process improvement, operational efficiency, and organizational capability building across Supply Chain, External Manufacturing, and Technical Operations within the pharmaceutical manufacturing network.
Responsibilities
- Lead Operational Excellence strategy and execution; develop and execute the OpEx roadmap for Supply Chain, External Manufacturing, and Technical Operations aligned with business goals.
- Drive transformational initiatives that enhance reliability, agility, and cost‑effectiveness of the end‑to‑end supply network; embed a culture of continuous improvement across internal teams and external partners.
- Identify, prioritize, and implement process improvement opportunities to enhance service, reduce costs, and ensure compliance across planning, sourcing, manufacturing, and distribution.
- Facilitate cross‑functional projects using Lean, Six Sigma, Value Stream Mapping, and other proven methodologies.
- Support Technical Operations in problem‑solving initiatives by coaching team leads to effectively utilize fit‑for‑purpose frameworks for identifying root cause(s).
- Standardize and digitize key supply chain and manufacturing processes to improve visibility, control, and decision‑making.
- Collaborate with CMOs/CDMOs and internal stakeholders to assess and improve external manufacturing performance through systematic KPI reviews and improvement plans.
- Lead joint improvement initiatives with external partners while ensuring cGMP and regulatory compliance; build strong relationships and foster a culture of collaboration and continuous improvement with suppliers and contract manufacturers.
- Design, implement, and sustain a tiered management system (Tier1–3) across Supply Chain, External Manufacturing, and Technical Operations; deploy visual management tools and performance dashboards at each tier level.
- Train and coach teams and partners in daily management practices, visual controls, and structured problem‑solving; ensure escalation processes and feedback loops are effective and standardized across the network.
- Build organizational capabilities by developing and delivering training on Operational Excellence tools and methodologies to internal teams and external partners; coach functional and site leaders in OpEx mindset and practices.
- Lead change management efforts to overcome resistance and embed new ways of working; act as a role model for continuous improvement, demonstrating a data‑driven, collaborative, and solution‑oriented approach.
Qualifications & Experience
- Bachelor’s degree in Engineering, Supply Chain Management, Life Sciences, or a related field (required); Master’s degree or MBA preferred.
- Minimum 8–10 years of experience in a regulated healthcare industry segment (e.g., pharmaceutical development, supply chain, manufacturing, medical device, or technical operations) with at least 5–10 years in operational excellence, continuous improvement, or similar leadership roles.
- Strong understanding of manufacturing and supply chain processes, cGMP, regulatory requirements, and the complexities of external manufacturing.
- Certified Lean Six Sigma Black Belt (or equivalent) strongly preferred.
- Proven track record of delivering measurable improvements in operational performance, cost reduction, and process efficiency.
- Experience managing and improving external manufacturing or supplier relationships in a regulated industry.
- Exceptional project management, change management, and facilitation skills.
- Excellent communication, influencing, and stakeholder management abilities across all organizational levels and with external partners.
- Ability to thrive in a fast‑paced, matrixed, and global environment.
- Strategic thinking, results‑oriented and data‑driven decision‑making.
- Strong analytical and problem‑solving skills; ability to lead without authority and drive collaboration.
- Passion for excellence and continuous improvement.
Pay Range
In the U.S., the hiring pay range for fully qualified candidates is $223,200 – $260,400 per year. The base pay actually offered will be determined by internal equity and may vary depending on location, knowledge, skills, and experience.
Cytokinetics is an Equal Opportunity Employer.