Director, Business Process Management

Cytokinetics, Inc.; United States; On-site; USD 227,000 - 265,000; Full time

Benefits offered by this job

Stock options

Restricted stock units

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

401k with employer match

Learning stipends

Paid time off

Job summary

Cytokinetics, Inc. seeks a Director of Business Process Management to lead enterprise BPM across Global Supply Chain & Technical Operations, designing end-to-end process architecture and embedding a scalable operating model for operational excellence and digital transformation.

The role partners with BPM Owners, Operational Excellence, Digital & IT, and leadership to standardize value streams and establish governance, KPIs, and a multi-year maturity plan. Expect up to 40% travel.

Qualifications

• Bachelor’s degree in Engineering, Supply Chain Management, Life Sciences, or related field required.
• Master’s degree or MBA preferred.
• Minimum 8–10 years in a regulated healthcare industry segment (e.g., pharma, supply chain, manufacturing, medical devices, or technical operations) with leadership in operational excellence, strategy or business operations.
• Strong understanding of manufacturing and supply chain processes, cGMP and regulatory requirements.
• Proven track record of delivering improvements in operational performance, cost reduction, and process efficiency.
• Exceptional project management, change management, and facilitation skills.
• Excellent communication, influencing, and stakeholder management across all levels and external partners.
• Ability to thrive in a fast-paced, matrixed, global environment.
• Strong analytical and problem-solving skills.
• Ability to influence cross-functional leaders without direct authority.

Responsibilities

• Develop and execute the enterprise BPM strategy across Global Supply Chain & Technical Operations.
• Design end-to-end business process architecture and embed a scalable operating model.
• Partner with BPM Owners, Operational Excellence, Digital & IT, and leadership to ensure compliance, measurability, and alignment with strategic objectives.
• Establish standardized processes across Plan, Source, Make, Deliver, and Enable value streams; drive governance and KPIs.
• Define and implement a multi-year BPM maturity roadmap and change-control processes.
• Lead BPM governance council and lifecycle management for enterprise processes.
• Collaborate to identify cross-functional dependencies, bottlenecks, and opportunities for simplification.
• Drive continuous improvement through SIPOC, Lean, and Value Stream Management principles.

Skills

Project management

Change management

Facilitation

Communication

Influencing

Stakeholder management

Analytical skills

Problem-solving

Cross-functional leadership

Travel up to 40%

Education

Bachelor's degree in Engineering, Supply Chain Management, Life Sciences, or related field

Master's degree or MBA

Job description

Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.

Director, Business Process Management

The Director, Business Process Management serves as the enterprise leader responsible for establishing, governing, and continuously advancing Business Process Management (BPM) across Global Supply Chain & Technical Operations (GSC&TO). This role is accountable for designing the organization's end-to-end business process architecture and embedding a sustainable operating model that enables operational excellence, digital transformation, inspection readiness, organizational scalability, and commercial growth. Working across Supply Chain, Quality, Technical Operations, External Manufacturing, Regulatory, and Information Technology, the Director will establish standardized business processes spanning the Plan, Source, Make, Deliver, and Enable value streams while creating a culture of business process ownership, governance, performance management, and continuous improvement. This leader will partner closely with Business Process Owners (BPOs), Operational Excellence, Digital & IT, and functional leadership to ensure business processes remain compliant, measurable, scalable, and aligned with the company's strategic objectives.

Responsibilities

• Develop and execute the enterprise Business Process Management strategy across Global Supply Chain & Technical Operations
• Design and implement the organization's end-to-end business process architecture and embed a sustainable operating model that enables operational excellence, digital transformation, inspection readiness, organizational scalability, and commercial growth
• Partner closely with Business Process Owners, Operational Excellence, Digital & IT, and functional leadership to ensure business processes remain compliant, measurable, scalable, and aligned with the company's strategic objectives
• Establish standardized business processes spanning the Plan, Source, Make, Deliver, and Enable value streams while creating a culture of business process ownership, governance, performance management, and continuous improvement
• Establish standardized process taxonomy including: Level 1 Enterprise Value Streams; Level 2 Cross-Functional Processes; Level 3 Operational Processes; Level 4 Work Instructions and Local Procedures
• Define business process ownership across all major value streams in partnership with functional area leadership
• Serve as the key architect for designing GSC&TO’s multi-year maturity roadmap, ensuring the Business Process Owners (BPO) have clear, actionable, and measurable plans for driving YoY improvement objectives
• Define governance, ownership, lifecycle management, and change control for all enterprise business processes
• Establish the Business Process Governance Council

Process Performance & Operational Excellence

• Collaborate with business owners to conduct baseline maturity assessments for all core GSC&TO processes (Plan, Make, Source, and Deliver) and publish multi-year improvement roadmaps
• Identify cross-functional process dependencies, bottlenecks, redundancies, and opportunities for simplification
• Establish mechanisms and structures that enable the BPOs to link operational KPIs, process health metrics, and continuous improvement initiatives back to the organization's strategic objectives
• Identify opportunities for process optimization and develop tools and systems to objectively understand trade-offs (effort vs impact, cost vs value, risk vs benefit)
• Define standardized KPIs for process health, effectiveness, compliance, risk, and maturity
• Lead enterprise value stream assessments and facilitate workshops to drive continuous improvement across the organization in partnership with Operational Excellence
• Champion a culture of operational excellence by applying principles from Business Process Reengineering, Lean, Value Stream Management, SIPOC, etc.

Organizational Change Leadership

• Lead organizational adoption of standardized processes by facilitating workshops, establishing BPM communities of practice, conducting voice of the customer, and elucidating knowledge management throughout the organization
• Champion a forward-looking culture of systems thinking, continuous learning, accountability, and process stewardship
• Promote a culture centered on process excellence rather than functional optimization

Qualifications & Experience

• Bachelor’s degree in Engineering, Supply Chain Management, Life Sciences, or related field required; Master’s degree or MBA preferred
• Minimum 8-10 years of experience in a regulated healthcare industry segment (e.g., pharmaceutical development, supply chain, manufacturing, medical device, or technical operations, with at least 5-10 years in operational excellence, strategy and business operations, or similar leadership roles)
• Strong understanding of manufacturing and supply chain processes, cGMP, regulatory requirements, and the complexities of external manufacturing
• Proven track record of delivering measurable improvements in operational performance, cost reduction, and process efficiency
• Exceptional project management, change management, and facilitation skills
• Excellent communication, influencing, and stakeholder management abilities across all organizational levels and with external partners
• Ability to thrive in a fast-paced, matrixed, and global environment
• Strong analytical and problem-solving skills
• Ability to influence cross-functional leaders without direct authority while driving enterprise alignment
• Passion for excellence and continuous improvement
• Comfortable with domestic and/or international travel up to 40% to conduct discovery, facilitate workshops, and support business objectives
• #LI-HYBRID

Competencies

• Strategic thinking with a hands-on approach
• Results-oriented and data-driven decision-making
• Strong analytical and problem-solving skills
• Ability to influence cross-functional leaders without direct authority while driving enterprise alignment
• Passion for excellence and continuous improvement
• Comfortable with domestic and/or international travel up to 40% to conduct discovery, facilitate workshops, and support business objectives

Pay Range: The expected salary range for this position based on the primary location of SouthSanFrancisco,CA is $226,800 - $264,600. The base pay offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

• Base salary is just one component of our competitive total compensation package, which includes equity in the form of stock options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Our employees come from different backgrounds, and we celebrate those differences.

Cytokinetics is an Equal Opportunity Employer.

Our passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do – all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves.

Cytokinetics is a late-stage, specialty cardiovascular biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which cardiac muscle performance is compromised. As a leader in muscle biology and the mechanics of muscle performance, the company is developing small molecule drug candidates specifically engineered to impact myocardial muscle function and contractility. Please visit our website at www.cytokinetics.com