Director, Global Research Group, Brand Performance

Kantar; Chicago (IL); Hybrid; USD 102,000 - 125,000; Full time

Benefits offered by this job

Medical plans

Health Savings Account

Dental

Vision

401k with match

Tuition Reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar in Chicago, IL is seeking a Director, Global Research Group, Brand Performance to lead and grow a portfolio of brand performance projects valued up to several million dollars. You will oversee design, delivery, and client engagement, shaping insights and strategic recommendations.

You will manage accounts, mentor junior staff, price and scope engagements, and ensure high-quality reporting. The role requires 5+ years in custom market research, excellent communication, and a track record of

Qualifications

• 5+ years of custom market research experience.
• Knowledge of research methods and delivering insights to clients.
• Experience presenting insights and recommendations to clients.

Responsibilities

• Lead profitable delivery of Brand Performance projects (~$1–5M).
• Manage small to mid-size client accounts and oversee project work.
• Design research, ensure quality delivery, and develop client relationships.

Skills

Market research

Client consulting

Project management

Communication

Strategic thinking

Education

Bachelor’s degree in market research/marketing or related social science

Masters preferred

Tools

SPSS

Survey Reporter

Data management / cross tab tools

Job description

The salary range for this role in Illinois is $102,200 - $124,933 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Job Details

Job Title: Director, Global Research Group, Brand Performance

Job Location (Hybrid): Chicago, IL

About The Role

An experienced, trusted adviser to Kantar’s clients and people with inherent understanding of brand research and its purpose within a broader ecosystem. Is responsible for revenue targets that will build to a team’s book of business. Will actively contribute to building Kantar’s network of brand experts who deliver quality data and insights to their clients.

Commercial Accountability

• Responsible for profitable delivery of Brand Performance work for assigned projects (~1-5M revenue)
• Contributes to Brand Performance new business opportunities to maintain and grow book of business.
• Can independently price and scope a job and build a statement of work

Client Accountability

• Leads small to mid-size accounts; both overseeing (small) accounts and involved in day to day of projects (for mid-size to large, complex, high demand accounts)
• Independently address client questions and requests, manage expectations and deadlines while providing status updates, coaching on complex or new challenges.
• Design research and ensures quality delivery from junior staff (survey design, sample, specs, to deliverables)
• Responsible for delivering on client servicing values and driving client satisfaction
• Strong critical and analytical thinker and able to build story driven and insightful reports with guidance from senior report
• Loops in senior support when needed
• Has experience presenting reports to clients and leading client meetings, and is able to navigate or address questions as they come up
• Starting to develop independent relationships with clients

People Accountability

• May manage 1-2. Accountable for managing their down-line to best meet utilization targets and Brand Performance goals.
• Provides active feedback to account teams and downline and coaches to address performance gaps.
• Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK)
• Generate positive energy and contributes to Brand Performance team culture

Essential Knowledge & Experience

• 5 + years of custom market research experience
• Knowledge of research methods
• Demonstrated experience executing custom research / analytics for multiple strategic research projects simultaneously from design to analysis and reporting
• Proven experience consulting with and presenting insights and recommendations to clients
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
• Can-do attitude with experience successfully managing complexity, is driven, takes initiative, demonstrates ownership and can manage challenging situations
• Strong project management experience and time management while delivering against multiple deadlines
• Bachelor’s degree in market research/marketing or related social science and analytic disciplines, Masters preferred

Managerial Skills

• Plans complex engagement/ job planning
• Excellent project management skills
• Motivates/ manages individuals & teams, stewards team culture

Technical/ Analytical

• Command of research methods and tools
• Provides technical and analytical leadership for maximum client impact
• Ability to master business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)

Communication

• Clear and effective written and verbal communication skills
• Confidently delivers messages and exemplifies Kantar values

Kantar Benefits

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with match
• Tuition Reimbursement, Commuter benefits
• Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

Location

Chicago, N. Green Street United States of America