Director, Global Research Group, Brand Performance

Kantar Group Limited; Chicago (IL); Hybrid; USD 102,000 - 125,000; Full time

Benefits offered by this job

Medical plans

HSA/FSA

Dental & Vision

Wellness Program

401k with match

Tuition Reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar Group Limited in Chicago is seeking a Director for the Global Research Group, Brand Performance. You will lead client engagements, drive revenue targets, and help grow a network of brand experts delivering quality data and insights.

You will manage 1–2 downline and oversee projects from design to reporting, presenting insights to clients and developing independent client relationships while coaching junior staff to ensure high-quality delivery.

Qualifications

• Minimum experience in custom market research and analytics.
• Experience consulting with clients and presenting insights.
• Strong communication and problem-solving skills.
• Ability to manage complex engagements and multiple deadlines.

Responsibilities

• Deliver profitable Brand Performance work for assigned projects (~1–5M revenue).
• Lead small to mid-size client accounts and oversee projects.
• Design research and ensure quality delivery from junior staff.
• Present insights and manage client expectations effectively.
• Develop independent client relationships and coach the team.

Skills

Project planning

People management

Project management

Communication

Research methods

Analytical leadership

SPSS

Survey tools

Tools

SPSS

Survey Reporter

Cross-tab tools

Job description

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary,

Job Details

Title: Director, Global Research Group, Brand Performance

Job Location (Hybrid): Chicago, IL

About the role

An experienced, trusted adviser to Kantar's clients and people with inherent understanding of brand research and its purpose within a broader ecosystem. Is responsible for revenue targets that will build to a team’s book of business. Will actively contribute to building Kantar's network of brand experts who deliver quality data and insights to their clients.

Roles & Responsibilities

Commercial Accountability

• Responsible for profitable delivery of Brand Performance work for assigned projects (~1-5M revenue)
• Contributes to Brand Performance new business opportunities to maintain and grow book of business.
• Can independently price and scope a job and build a statement of work

Client Accountability

• Leads small to mid-size accounts; both overseeing (small) accounts and involved in day to day of projects (for mid-size to large, complex, high demand accounts)
• Independently address client questions and requests, manage expectations and deadlines while providing status updates, coaching on complex or new challenges.
• Design research and ensures quality delivery from junior staff (survey design, sample, specs, to deliverables)
• Responsible for delivering on client servicing values and driving client satisfaction
• Strong critical and analytical thinker and able to build story driven and insightful reports with guidance from senior report
• Loops in senior support when needed
• Has experience presenting reports to clients and leading client meetings, and is able to navigate or address questions as they come up
• Starting to develop independent relationships with clients

People Accountability

• May manage 1-2. Accountable for managing their down-line to best meet utilization targets and Brand Performance goals.
• Provides active feedback to account teams and downline and coaches to address performance gaps.
• Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK)
• Generate positive energy and contributes to Brand Performance team culture

Essential Knowledge & Experience

• 5 + years of custom market research experience
• Knowledge of research methods
• Demonstrated experience executing custom research / analytics for multiple strategic research projects simultaneously from design to analysis and reporting
• Proven experience consulting with and presenting insights and recommendations to clients
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
• Can-do attitude with experience successfully managing complexity, is driven, takes initiative, demonstrates ownership and can manage challenging situations
• Strong project management experience and time management while delivering against multiple deadlines

Essential Skills & Capabilities

• Managerial Skills Plans complex engagement/ job planning
• Excellent project management skills
• Motivates/ manages individuals & teams, stewards team culture
• Technical/ Analytical Command of research methods and tools Provides technical and analytical leadership for maximum client impact
• Ability to master business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
• Communication Clear and effective written and verbal communication skills Confidently delivers messages and exemplifies Kantar values Kantar

Kantar Benefits

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with match
• Tuition Reimbursement
• Commuter benefits
• Unlimited PTO

The salary range for this role in Illinois is $102,200 - $124,933 USD Annual.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

KANTAR Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.