Director, Global Partner Programs

Elastic; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Global Partner Program Director to enhance their partner ecosystem. This role involves designing programs that drive engagement and revenue growth, collaborating across teams, and establishing key performance metrics. The ideal candidate has extensive experience in partner management within the technology sector and a strong understanding of SaaS and enterprise software.

Benefits

Competitive pay

Health coverage

Flexible locations and schedules

Generous vacation days

Donation matching up to $2000

40 hours for volunteer projects

16 weeks of parental leave

Qualifications

• 10+ years of experience in partner program management.
• Proven track record of developing and scaling global partner programs.
• Strong understanding of SaaS and enterprise software ecosystems.

Responsibilities

• Design and implement Elastic’s Global Partner Program.
• Define partner program benefits and metrics for effectiveness.
• Collaborate with cross-functional teams for seamless partner experiences.

Skills

Strategic Thinking

Relationship Building

Negotiation

Analytical Skills

Leadership

Tools

Elastic Stack

Elasticsearch

AWS

Azure

Google Cloud

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

Elastic is seeking an experienced and strategicGlobal Partner Program Director to lead, design, and optimize our partner ecosystem. This role will be responsible for developing and executing the global partner program strategy to enhance partner engagement, drive revenue growth, and scale Elastic’s reach through key alliances, system integrators, technology partners, and resellers. The ideal candidate is a seasoned leader with a deep understanding of partner ecosystems, program management, and go-to-market strategies.

What You Will Be Doing:

• Design, develop, and implement Elastic’s Global Partner Program, ensuring alignment with company objectives and market needs.
• Define partner program benefits, incentives, and enablement strategies to enhance engagement and productivity.
• Establish key performance metrics to track program effectiveness and drive continuous improvement.
• Collaborate cross-functionally with sales, marketing, operations, finance, legal, product, and customer success teams to create seamless partner experiences.
• Develop and refine partner tiering structures, certification programs, and co-selling initiatives.
• Work closely with regional partner managers to ensure consistent execution of partner strategies globally.
• Foster relationships with strategic partners, identifying opportunities for joint solutions and market expansion.
• Oversee partner enablement initiatives, including training, certifications, and sales support.
• Align partner strategies with Elastic’s product roadmap and go-to-market motions.
• Monitor market trends and competitive landscapes to ensure Elastic’s partner program remains best-in-class.

What You Bring:

• 10+ years of experience in partner program management, channel development, or strategic alliances in the technology sector.
• Proven track record of developing and scaling global partner programs with measurable impact.
• Strong understanding of SaaS, open-source technologies, and enterprise software ecosystems.
• Experience working with cloud providers, system integrators, resellers, and ISVs.
• Ability to think strategically while executing operationally in a fast-paced environment.
• Exceptional relationship-building, negotiation, and stakeholder management skills.
• Excellent analytical skills with the ability to translate data into actionable insights.
• Strong leadership and team management experience.
• Ability to work independently in a remote, globally distributed organization.

Bonus Points:

• Experience working with Elastic Stack, Elasticsearch, or similar technologies.
• Familiarity with cloud marketplaces (AWS, Azure, Google Cloud) and their partner programs.
• Understanding of partner incentive structures and business development strategies.

#LI-AM2

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail] will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please seeherefor our Privacy Statement.