Director Global Partner Success

Anaplan Inc; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Director of Global Partner Success to drive partner enablement and delivery excellence. This role involves collaboration across teams to scale the partner ecosystem and maximize business success. The ideal candidate will have extensive experience in SaaS environments and a proven track record in partner management and enablement.

Qualifications

• 10+ years in high-growth SaaS environments, leading partner enablement teams.
• 5+ years of management experience and 7+ years industry experience in partner management.

Responsibilities

• Lead the execution of a comprehensive partner enablement strategy.
• Oversee and enhance the partner delivery excellence program.
• Develop KPIs to measure enablement impact and assess partner readiness.

Skills

Leadership

Process Improvement

Innovation

Accountability

Adaptability

Job description

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform, enabling our customers to outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers include Fortune 50 companies such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies relying on our best-in-class platform.

Our Winning Culture drives our teams of innovators. We champion diversity of thought and ideas, behave like leaders regardless of title, are committed to ambitious goals, and celebrate our wins.

Supported by operating principles of being strategy-led, values-based, and disciplined in execution, you’ll be inspired, connected, developed, and rewarded here. We welcome everything that makes you unique; join us and be your best self!

Anaplan is scaling rapidly, and we are expanding our Partner Ecosystem team to focus more on the success of our consulting and technology partners. We are seeking a Director, Global Partner Success to join our Channels & Alliances team, reporting to the VP, Global Partner Growth. The Partner Success team aims to enable Partners on Anaplan Apps, platform, and decision excellence frameworks to accelerate business success.

As a leader of the Partner Success team, you will play a pivotal role in building, enabling, and scaling the partner ecosystem. This role involves collaboration across PS, CS, product, Apps CoEs, marketing, alliances, and sales to ensure partners are equipped with the necessary tools, resources, and strategies to effectively market, sell, and implement our Apps-led strategy. This position is key to driving growth and scaling our business through our partner network, with the team serving as a strategic driver for increasing partner adoption and success.

Your Impact

1. Partner Enablement Execution: Lead the execution of a comprehensive partner enablement strategy aligned with Anaplan’s growth objectives, covering SIs, ISVs, and Cloud partners.
2. Partner-led Delivery Excellence Execution: Oversee and enhance the partner delivery excellence program to ensure high-quality implementations and maximize value from Anaplan Apps and Platform.
3. Manage a team of Partner Success specialists: Lead, mentor, and develop a team, fostering their career growth and contributing to our winning culture.
4. Joint Operating Model: Collaborate with internal teams to define and implement a joint operating model that accelerates go-to-market outcomes, designing innovative delivery mechanisms for effective knowledge transfer.
5. Outcome-Based Enablement: Develop KPIs to measure enablement impact, assess partner readiness, and identify opportunities for ongoing improvement.
6. Engage with senior leadership internally and externally, playing a key role in partner advocacy.
7. Demonstrate a proven track record of building and scaling enablement programs in high-growth SaaS companies.
8. Experience managing implementation projects, mitigating risks, and coordinating with stakeholders to deliver customer value.
9. 10+ years in high-growth SaaS environments, leading partner enablement teams.
10. Deep understanding of SaaS and enterprise sales models, partner and customer lifecycle metrics, and SaaS revenue streams.
11. Data-driven with a focus on process improvement.
12. Strong reputation for innovation, accountability, reliability, and adaptability in dynamic environments.
13. Passionate about process scaling and creating partner value, with leadership in transformational change.
14. 5+ years of management experience and 7+ years industry experience in partner management, solution engineering, or related roles.
15. Experience working with large GSI’s, technology partners, and Fortune 500 clients, with a history of scaling partner programs and increasing revenue and retention.

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Our Commitment to Diversity, Equity, Inclusion, and Belonging

We foster a work environment that respects and values all individuals, regardless of gender identity, sexual orientation, religion, ethnicity, age, neurodiversity, disability, citizenship, or other aspects of identity. We encourage authentic self-expression and provide reasonable accommodations for individuals with disabilities. Please contact us to request accommodations.

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