Director, Global Network Operations

Storyful; New York (NY); Hybrid; USD 175,000 - 195,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

News Corp is seeking a Director, Global Network Operations in NYC with a hybrid 3 days in office schedule. You will lead a global delivery team spanning US, EMEA, Asia, and India, ensuring reliable, secure, and cost-efficient network services across a multi-business enterprise.

The role requires strong ITIL/ITSM practices, executive stakeholder management, and collaboration with Architecture, Finance, Sourcing, and Cybersecurity to advance service maturity and transformation initiatives.

Qualifications

• Bachelor’s degree in CS/IT/Engineering or equivalent practical experience.
• 10+ years IT infrastructure with 5+ years supervising network managers or regional teams.
• Strong ITIL/ITSM grounding and modern Agile delivery experience.

Responsibilities

• Lead global Network Operations across US, EMEA, and Asia with India-based delivery.
• Drive resiliency, observability, and security for enterprise networks.
• Oversee global budget, cost optimization, and vendor governance.
• Collaborate with Architecture, PMO, Sourcing, Finance and Cybersecurity.
• Maintain strategic alignment of network initiatives with business needs.
• Provide senior escalation for major incidents and root-cause analysis.

Skills

Leadership

Stakeholder management

ITIL/ITSM

Agile delivery

Cloud networking concepts

Vendor governance

Budget discipline

Strategic thinking

Cross-functional collaboration

Incident management

Education

Bachelor’s degree in Computer Science or related field

Tools

Datadog

ThousandEyes

Cisco Meraki

Splunk

AIOps platforms

Job description

Job Description

Job Description : Position: Director, Global Network Operations Location: NYC 1211 6th Avenue Type: Hybrid 3 days a week in office Pay Range: About the Role News Corp is seeking a Director, Global Network Operations to lead the global networkoperations function across a complex, multi-business-unit enterprise environment. News Corp is a global, diversified media and information services company with businesses across news, information services, digital real estate, and book publishing. The company operates globally and supports a workforce of more than 22,000 employees across multiple regions. The Director, Global Network Operations will be responsible for leading the team that supports the reliability, resilience, performance, security, and cost-effectiveness of News Corp’s enterprise network services. This leader will supervise three regional network operations managers covering the US, EMEA, and Asia, while continuing to expand the role of India-based staff in delivering increasingly complex operational work remotely. This role requires a strong operational leader who can combine network operations expertise, vendor and carrier management, budget discipline, resilience planning, and cross-functional partnership. The successful candidate will work closely with Network Architecture and Engineering, Project Management, Sourcing, Finance, Cybersecurity, and regional business stakeholders to ensure that global network services are stable, secure, observable, scalable, and aligned to business needs. The Director will also serve as a member of the Infrastructure Operations leadership team and will contribute to broader global infrastructure strategies, operating model improvements, service maturity, and transformation initiatives.

Job Responsibilities

• Global Team Leadership & Operations: Lead, mentor, and supervise regional Network Operations managers covering the US, EMEA, and Asia, and the global delivery team in India, establishing operational consistency, clear accountability, service level standards, and high performance across distributed global teams.
• Resiliency, Redundancy & Observability: Drive strategy and operational execution for network resiliency, redundancy, disaster recovery, and fault tolerance; assess, deploy, and leverage emerging AI/AIOps tools and telemetry platforms to enable proactive incident prevention, rapid MTTR, and robust network security.
• Financial Oversight & Budget Management: Oversee and manage the global network operational budget, conducting continuous cost rationalization, tracking spend against forecasts, and ensuring maximum business value from all infrastructure investments.
• Strategic Vendor & Partner Management: Forge and maintain strong strategic partnerships with hardware vendors, telecommunications carriers, and Managed Service Providers (MSPs) to negotiate mutually beneficial agreements, enforce strict SLAs, and drive ongoing business value.
• Portfolio & Delivery Alignment: Collaborate closely with Project Management, Sourcing, and Finance to oversee the network project portfolio, control capital and operational spend, and ensure on-time, on-budget delivery of global network initiatives.
• Architecture & Engineering Collaboration: Work in close partnership with the Global Head of Network Architecture and Engineering to maintain strategic alignment, ensure operational viability of new technical designs, share resource capacity, and seamlessly transition architecture into production.
• Infrastructure Operations Leadership: Join and actively participate as a key member of the Infrastructure Operations leadership team, contributing to global infrastructure strategies, cross-functional operational improvements, and company-wide technology initiatives.
• Major Incident & Problem Management: Provide senior escalation management during critical network incidents, driving swift resolution, transparent executive stakeholder communication, and rigorous post-incident root-cause analysis (RCA) to eliminate recurring failure modes.
• Governance, Compliance & Security: Partner with Cyber Security (CISO) and Risk teams to enforce patch and vulnerability management, zero-trust access controls, and regulatory compliance across all regional network environments.

Qualifications

• Education & Experience: Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience; 10+ years of progressive IT infrastructure experience with at least 5+ years supervising network managers or leading regional network teams.
• Technical Expertise: Deep technical knowledge of enterprise network domains, including WAN/LAN/WLAN, SD-WAN, multi-cloud networking (AWS, GCP, Azure), BGP/MPLS, firewalls, network automation, and modern telemetry/observability platforms (e.g., Datadog, ThousandEyes, Cisco Catalyst/Meraki, Splunk, AIOps tools).
• Leadership & Team Building: Proven track record of leading multi-national network operations and management of global offshore operational hubs (specifically in India) with a strong focus on talent development, role clarity, and operational rigor.
• Financial & Business Acumen: Strong business acumen with demonstrated experience managing large OPEX/CAPEX budgets, telecom contract negotiations, and vendor governance.
• Stakeholder Management: Exceptional communication and interpersonal skills, with a proven ability to collaborate with and influence stakeholders across autonomous, matrixed business units.
• Frameworks & Certifications: Strong grounding in ITIL/ITSM best practices and modern Agile delivery models. Relevant technical or management certifications (e.g., CCNP/CCIE, ITIL v4, AWS/GCP Networking) are preferred.

Operational Demands & Work Environment

• Global 24/7 Incident Escalations: Willingness to serve as a senior escalation point for high-severity global outages across varying time zones outside standard business hours.
• Decentralized Business Unit Environment: Managing alignment and enforcing global operational standards across distinct Business Units that maintain significant operational autonomy.
• Occasional Travel: Domestic and international travel (approximately 10–15%) to regional hubs, major data centers, office sites, and vendor summits.

About News Corp

News Corp is a global diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers and businesses throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia and pay-TV distribution in Australia.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

EEO/Disabled/Vets

Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Base Pay Range: $175,000 - $195,000 + Bonus We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.