Director, Global Medical Affairs Operations

United Therapeutics Corporation; North Carolina; Hybrid; USD 190,000 - 230,000; Full time

Job summary

United Therapeutics Corporation in RTP, NC, is seeking a Director of Global Medical Affairs Operations to lead two pillars: Operations and Analytics & Insights, ensuring governance, budgeting, and data-driven insights across GMA.

The role requires extensive pharma/biotech experience, strong leadership, and the ability to drive cross-functional collaboration with internal teams and external vendors in a hybrid work setting.

Qualifications

• 15+ years of relevant experience in the pharmaceutical/biotech industry, including medical affairs and/or commercial operations and operational leadership.
• Master’s Degree in business administration or relevant discipline preferred.
• Experience leading operations and analytics with strong cross-functional collaboration.

Responsibilities

• Oversee the Budget, Communications, and Operations (BCOE) team’s activities for GMA.
• Oversee analytics & insights, dashboards, and data platforms to enable data-driven decisions.
• Partner with GMA leaders to drive cross-functional processes linking medical affairs to corporate strategies.

Skills

Strategic leadership

Cross-functional collaboration

Budget oversight

Vendor management

Project management

Data-driven decision making

Communication

People management

Education

Master’s Degree in business administration or relevant discipline

PhD, PharmD, or MD

Bachelor’s Degree

Tools

Steeprock

Tableau

Power BI

Job description

California, US residents .The job details are as follows:Who We AreWe are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.Who You AreYou are a strategic and operational leader who thrives at the intersection of medical affairs, business operations, and analytics. With deep pharmaceutical or biotechnology experience, you bring a proven track record of building high-performing teams, driving operational excellence, and enabling data-driven decision-making. You excel at leading through influence, partnering across functions and geographies, and translating complex priorities into actionable plans. Passionate about delivering meaningful impact for patients, you foster collaboration, accountability, and continuous improvement while ensuring Medical Affairs operates with rigor, efficiency, and strategic focus.The Director, Global Medical Affairs (GMA) Operations will lead two critical pillars within Global Medical Affairs: Operations and Analytics & Insights. This role ensures operational excellence, strategic alignment, and data-driven decision-making across the GMA organization. Reporting to the Head of Medical Affairs, the Director, Medical Affairs Operations is the operational backbone of United Therapeutics Medical Affairs function.Medical Affairs Operations:Oversee the Budget, Communications, and Operations (BCOE) team’s activities serving as the day-to-day operational backbone for GMA, ensuring seamless execution of projects, meetings, field tactics and strategic initiativesProvide and/or facilitate project tracking and operational support as needed for projects and initiatives across all functional areas in GMA, including Patient Advocacy & Medical Societies, Global Medical Strategy, HEOR, Field Medical, Global Medical Information, and/or TrainingOversee the BCOE activities related to logistics, financial administration, and vendor management for all conferences and events (congresses, advisory boards, steering committees, quarterly business reviews, quarterly budget analysis and internal strategy, leadership and stakeholder meetings)Oversee the grants (research and Med Ed) and sponsorships workflow including system management, process management, tracking, and optimizationOversee the management of the departmental budget, headcount tracking, and operational risk mitigationOversee the BCOE and analytics functions in the operationalism of project tracking and reportingEstablish and maintain governance frameworks, SOPs, and compliance processes to ensure operational rigorPartner with GMA Leads to execute cross-functional processes to align medical affairs activities with corporate and commercial strategiesOrganize and provide operational support for Integrative Business Planning and Integrated Evidence Planning meetingsAnalytics & Insights:Collaborate with functional groups across GMA, including the field medical and training teams, in the collection, assimilation, and reporting of medical insights using platforms such as SteeprockOversee the development and maintenance of dashboards and analytics tools to enable data-driven decision making and provide actionable insights to leadership and cross-functional teamsPartner with GMA leaders to review the effectiveness of GMA strategies and identify opportunities for greater impactOversee the tracking and reporting of KPIs to measure the impact and execution of GMA initiativesStrategic Leadership & Stakeholder Management:Act as a strategic thought partner to GMA leadership and contribute to long-range planningFoster a high-performance culture across the Operations and Analytics teamsRepresent GMA Operations in Medical Affairs leadership meetings and cross-functional forums to ensure alignment with global prioritiesBuild strong relationships with internal and external stakeholders, including vendors and industry partnersDirect and manage direct reports to include responsibilities for training, goal setting & achievement, performance evaluations/management, coaching, mentoring, career development and provide support for recruitment processMinimum Requirements15+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Bachelor's Degree or13+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Master's Degree or10+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a PhD, PharmD, or MD5+ years of people management experience in the pharmaceutical/biotech industryStrong leadership and communication skills; ability to influence without direct authorityDemonstrated elite cross-functional collaboration and business partnerExpertise in project management, budget oversight, and vendor managementDemonstrated experience in developing high performing individuals and organizationsFamiliarity with data visualization and analytics platforms (e.g., Steeprock, Tableau, Power BI)Service oriented and collaborativeExpertise in delivering high standards of performance and leading change effectivelyExpertise in making decisions with long-term impactAbility to build strong relationships across functions and geographiesAbility to maintain focus on patient and stakeholder needsAbility to travel up to 25%Preferred QualificationsMaster’s Degree in business administration or relevant discipline orDoctor of Philosophy (PhD) , PharmD, or MDJob Location & TravelThis position will be located in the RTP, NC office of United Therapeutics. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs. This position will require candidates to have the ability to travel up to 25%.At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenitiesUnited Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.