Director, Global Medical Affairs Operations

NCBioImpact

Durham (NC)

Hybrid

USD 180,000 - 260,000

Full time

7 days ago

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Benefits offered by this job

Medical, dental, vision and Rx

Wellness resources

401k and ESPP

Paid time off and parental leave

Disability benefits

Job summary

United Therapeutics seeks a Director, Global Medical Affairs Operations to lead the Operations and Analytics & Insights pillars. You will ensure governance, budgeting, vendor management, and cross-functional alignment with corporate strategies.

The role requires senior leadership, data analytics expertise, and the ability to drive performance across GMA in a hybrid RTP, NC office with up to 25% travel.

Qualifications

Senior operational leader with pharmaceutical/biotech experience.
Strong track record in medical affairs or commercial operations.
Experience leading large teams and complex programs.

Responsibilities

Lead Global Medical Affairs Operations and Analytics & Insights.
Oversee budgeting, governance, and vendor management for GMA.
Develop dashboards and analytics to drive data-driven decisions.
Partner with GMA leaders to align medical affairs with strategy.
Manage direct reports, performance, and recruitment.

Skills

Executive leadership

Cross-functional collaboration

Budget oversight

Project management

Data visualization

Vendor management

Strategic planning

Operational excellence

Travel up to 25%

Education

Bachelor's degree

Master's degree

PhD/MD/PharmD

Tools

Steeprock

Tableau

Power BI

Job description

California, US residents

United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life‑threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end‑stage organ diseases for which transplant is not currently an option.

Who You Are

You are a strategic and operational leader who thrives at the intersection of medical affairs, business operations, and analytics. With deep pharmaceutical or biotechnology experience, you bring a proven track record of building high‑performing teams, driving operational excellence, and enabling data‑driven decision‑making. You excel at leading through influence, partnering across functions and geographies, and translating complex priorities into actionable plans. Passionate about delivering meaningful impact for patients, you foster collaboration, accountability, and continuous improvement while ensuring Medical Affairs operates with rigor, efficiency, and strategic focus.

The Director, Global Medical Affairs (GMA) Operations will lead two critical pillars within Global Medical Affairs: Operations and Analytics & Insights. This role ensures operational excellence, strategic alignment, and data‑driven decision‑making across the GMA organization. Reporting to the Head of Medical Affairs, the Director, Medical Affairs Operations is the operational backbone of United Therapeutics Medical Affairs function.

Medical Affairs Operations

Oversee the Budget, Communications, and Operations (BCOE) team’s activities serving as the day‑to‑day operational backbone for GMA, ensuring seamless execution of projects, meetings, field tactics and strategic initiatives
Provide and/or facilitate project tracking and operational support as needed for projects and initiatives across all functional areas in GMA, including Patient Advocacy & Medical Societies, Global Medical Strategy, HEOR, Field Medical, Global Medical Information, and/or Training
Oversee the BCOE activities related to logistics, financial administration, and vendor management for all conferences and events (congresses, advisory boards, steering committees, quarterly business reviews, quarterly budget analysis and internal strategy, leadership and stakeholder meetings)
Oversee the grants (research and Med Ed) and sponsorships workflow including system management, process management, tracking, and optimization
Oversee the management of the departmental budget, headcount tracking, and operational risk mitigation
Oversee the BCOE and analytics functions in the operationalism of project tracking and reporting
Establish and maintain governance frameworks, SOPs, and compliance processes to ensure operational rigor
Partner with GMA Leads to execute cross‑functional processes to align medical affairs activities with corporate and commercial strategies
Organize and provide operational support for Integrative Business Planning and Integrated Evidence Planning meetings

Analytics & Insights

Collaborate with functional groups across GMA, including the field medical and training teams, in the collection, assimilation, and reporting of medical insights using platforms such as Steeprock
Oversee the development and maintenance of dashboards and analytics tools to enable data‑driven decision making and provide actionable insights to leadership and cross‑functional teams
Partner with GMA leaders to review the effectiveness of GMA strategies and identify opportunities for greater impact
Oversee the tracking and reporting of KPIs to measure the impact and execution of GMA initiatives

Strategic Leadership & Stakeholder Management

Act as a strategic thought partner to GMA leadership and contribute to long‑range planning
Foster a high‑performance culture across the Operations and Analytics teams
Represent GMA Operations in Medical Affairs leadership meetings and cross‑functional forums to ensure alignment with global priorities
Build strong relationships with internal and external stakeholders, including vendors and industry partners

Direct and manage direct reports

Direct and manage direct reports to include responsibilities for training, goal setting & achievement, performance evaluations/management, coaching, mentoring, career development and provide support for recruitment process

Minimum Requirements

15+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Bachelor's Degree or
13+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Master's Degree or
10+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a PhD, PharmD, or MD
5+ years of people management experience in the pharmaceutical/biotech industry
Strong leadership and communication skills; ability to influence without direct authority
Demonstrated elite cross‑functional collaboration and business partner
Expertise in project management, budget oversight, and vendor management
Demonstrated experience in developing high performing individuals and organizations
Familiarity with data visualization and analytics platforms (e.g., Steeprock, Tableau, Power BI)
Service oriented and collaborative
Expertise in delivering high standards of performance and leading change effectively
Expertise in making decisions with long‑term impact
Ability to build strong relationships across functions and geographies
Ability to maintain focus on patient and stakeholder needs
Ability to travel up to 25%

Preferred Qualifications

Master’s Degree in business administration or relevant discipline or
Doctor of Philosophy (PhD) , PharmD, or MD

Job Location & Travel

This position will be located in the RTP, NC office of United Therapeutics. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs. This position will require candidates to have the ability to travel up to 25%.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.