Director, Global Event Operations

confidential; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

The iLUKA Collective is seeking a seasoned Director of Client Operations to lead planning and execution of all operational functions for a dedicated client programme at global sports events. You will oversee Transport, Logistics, Ticketing, IT/Infrastructure and Accommodation, coordinating pre-Games and Games-time activities with stakeholders and providers.

You will work closely with the Client Services Director to develop robust contingency plans, manage budgets, and ensure exceptional guest

Qualifications

• Operational planning experience in Olympic Games or mega events.
• Senior management experience in large-scale events.
• Proven experience in transport/logistics management for complex programs.
• Excellent organizational skills and ability to manage multiple deadlines.
• Strong written and verbal communication, with client liaison experience.

Responsibilities

• Develop a robust operations plan for all client programme functions and manage execution during the event.
• Create and manage project timelines with accuracy and updates.
• Collaborate with Client Services Director on proposals, rate cards, and Games-time support.
• Coordinate with Creative Services and Production on requirements, costs, and timelines.
• Organise and execute events for the client programme and monitor budgets and reconciliations.
• Lead on-site operations, ensuring timely, safe, and high-quality service delivery.

Skills

Operational planning

Mega events

Transport management

Budget management

Client liaison

Team leadership

On-site operations

Job description

The iLUKA Collective is seeking a seasoned Director of Client Operations to lead planning and execution of all operational functions for a dedicated client programme at global sports events. You will oversee Transport, Logistics, Ticketing, IT/Infrastructure and Accommodation, coordinating pre-Games and Games-time activities with stakeholders and providers.

You will work closely with the Client Services Director to develop robust contingency plans, manage budgets, and ensure exceptional guest