Director, Global Destinations & Experiences

Virtuoso; New York (NY); On-site; USD 170,000 - 260,000; Full time

Job summary

Virtuoso is seeking a Director, Global Destinations & Experiences to define the long-term vision, strategy, and evolution of its global portfolio. The role ensures the development of a differentiated network of partners that delivers meaningful value to advisors and clients worldwide.

It requires strategic, data-driven leadership with cross-functional influence. The Director will shape product design, governance, and partner engagement across regions, driving enterprise-wide impact and aligning

Responsibilities

• Define and evolve a multi-year global strategy for Virtuoso's Destinations and Experiences portfolio, aligned with company priorities, regional market dynamics, and evolving traveler and advisor expectations.
• Establish a clear strategic framework governing Destination and Experiences programs, partner engagement models, and contractual structures across global regions.
• Own the long-term direction of the Destination and Experiences portfolio, identifying growth opportunities, portfolio gaps, and strategic risks to maintain relevance and competitive advantage.
• Ensure consistent quality, governance, and standards across the global Destination & Experiences network while allowing for regional flexibility where appropriate.
• Partner with Business Intelligence and senior vertical leaders to anticipate market opportunities and build a high-quality, strategically aligned Destination and Experiences partner pipeline.
• Lead and guide advisor-led Destination and Experiences Committee forums, translating stakeholder input into clear, strategic portfolio decisions.
• Ensure consistent quality standards and governance across the global Destination and Experiences partner network, with appropriate regional flexibility.

Job description

Virtuoso is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 58 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with 2,800 of the world's best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. Annual sales of (U.S.) $35 billion make Virtuoso a powerhouse in the luxury travel industry. For more information, visit www.virtuoso.com.

We offer a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) savings plan, and more.

Virtuoso is an equal opportunity employer, dedicated to promoting a diverse workforce.

Pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location, experience, knowledge, skills, and abilities of the applicant.

The Director, Global Destinations & Experiences is responsible for defining the long‑term vision, strategy, and evolution of Virtuoso's global Destination and Experiences portfolio. This role ensures the development of a high‑quality, differentiated network of partners that delivers meaningful value to advisors and their clients worldwide. This position requires a strategic, data‑driven leader with deep industry expertise, strong cross‑functional influence, and the ability to translate insight into scalable, enterprise‑level action.

Operating as the global Destinations & Experiences Subject Matter Expert (SME) within Virtuoso, this position functions as a strategic advisor and internal architect rather than a traditional partner owner. The role informs account strategy, shapes product and program design, and aligns Destination and Experiences‑related initiatives for Tour Operators, Wholesalers and Onsites, across Membership, Product, Marketing, and Account Management to drive cohesive, ecosystem‑wide impact.

The Director plays a critical role in ensuring Virtuoso's Destinations and Experiences portfolio remains differentiated, high‑quality, and aligned with the evolving needs of advisors, travelers, and partners-ultimately maximizing value and return on investment across the network.

Essential duties and responsibilities include the following. Other duties may be assigned.

Global Portfolio Strategy & Direction

• Define and evolve a multi‑year global strategy for Virtuoso's Destinations and Experiences portfolio, aligned with company priorities, regional market dynamics, and evolving traveler and advisor expectations.
• Establish a clear strategic framework governing Destination and Experiences programs, partner engagement models, and contractual structures across global regions.
• Own the long‑term direction of the Destination and Experiences portfolio, identifying growth opportunities, portfolio gaps, and strategic risks to maintain relevance and competitive advantage.
• Ensure consistent quality, governance, and standards across the global Destination & Experiences network while allowing for regional flexibility where appropriate.
• Partner with Business Intelligence and senior vertical leaders to anticipate market opportunities and build a high‑quality, strategically aligned Destination and Experiences partner pipeline.
• Lead and guide advisor‑led Destination and Experiences Committee forums, translating stakeholder input into clear, strategic portfolio decisions.
• Ensure consistent quality standards and governance across the global Destination and Experiences partner network, with appropriate regional flexibility.

Partner Value Proposition & ROI

• Define and steward a clear, differentiated partner value proposition that delivers measurable return on investment and supports long‑term partnership sustainability.
• Oversee the development of partner strategies and account plans that connect partner investment to meaningful business outcomes.
• Guide the evolution of partner benefits, programs, and engagement models to remain relevant as advisor behavior, traveler preferences, and market conditions change.
• Lead strategic partner procurement, including identification, evaluation, and selection of Destination and Experiences partners.
• Shape the overall composition of the Destination and Experiences portfolio to optimize network value and differentiation.

Data‑Driven Strategic Decision Making

• Leverage performance data, market insights, and trend analysis to inform strategic direction and portfolio decisions.
• Translate complex data into clear, actionable insights and recommendations for senior leadership and cross‑functional stakeholders.
• Establish success metrics and strategic KPIs that measure progress against long‑term objectives, not solely short‑term revenu