Director, Global Demand Planning

Helen of Troy; Marlborough (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

Helen of Troy in Marlborough, MA is seeking a Director of Demand Planning to lead the development and execution of demand plans and top-line financial strategies for Beauty & Wellness brands. You will collaborate with Supply Planning, Finance, Sales, Marketing, and Customer Service to align forecasts with sales and service objectives.

The role focuses on forecast accuracy for new launches, managing customer drops to avoid excess inventory, and creating clear, timely forecasts.

Responsibilities

• Lead the Demand Planning team for Beauty & Wellness brands.
• Collaborate with Supply Planning, Finance, Sales, Marketing, and Customer Service to achieve sales and service objectives.
• Provide clear direction, guidance, and support to team members.
• Identify training needs and provide opportunities for skill development.
• Mentor and coach team members to enhance their professional growth.
• Act as a liaison between upper management and the team.

Job description

Join ourSupply Chain team at Helen of Troy and make animmediateimpacton our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day.

Look around your home, andyou'llfind us everywhere,in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Director, Demand Planning

Department: Supply Chain - Beauty & Wellness (Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon)

Work Location:Marlborough, MA, Hybrid (work 3 days onsite)

Hybrid Schedule:At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with theoptionto work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

The Director of Demand Planning, Beauty & Wellness is responsible for spearheading the development and execution of demand plans and top-line financial strategies. This position requires close collaboration with cross-functional teams, including Supply Planning, Finance, Sales, Marketing, and Customer Service, to effectively achieve sales and service objectives. You will comprehensively review of models for regions, channels, and customers, integrating business intelligence and forecasting information from various sources, such as sales, marketing, operations, product, and retailer replenishment.

Emphasis is placed on improving forecast accuracy, especially for new product launches, while managing customer drops to prevent excess inventory creation. Accurate, timely, and visible version/transition item forecasts are a priority, and scrutiny is applied to promotional events before they are incorporated into the demand plan. The ultimate goal is to optimize the demand planning process and contribute to achieving fill rate and inventory turn targets within the Supply Chain.

Leadership and Collaboration:

• Lead the Demand Planning team for the Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands.
• Collaborate with Supply Planning, Finance, Sales, Marketing, and Customer Service teams to achieve sales and service objectives.
• Provide clear direction, guidance, and support to team members.
• Identify training needs and provide opportunities for skill development.
• Mentor and coach team members to enhance their professional growth.
• Act as a liaison between upper management and the team.

Demand Planning:

• Craft, maintain, and communicate product-driven financial plans for Beauty & Wellness’s North America business based on historical data, market trends, and business intelligence.
• Utilize forecasting tools and software to analyze data and generate accurate predictions.
• Analyze sales trends, market data, and other relevant factors to identify patterns and opportunities for improvement.

Risk Management:

• Identify potential risks to demand planning and develop mitigation strategies.

Process Improvement:

• Identify and implement process improvements in demand planning and inventory management.
• Stay informed about industry