Director, Global Advisory EMEA

BioCatch; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

BioCatch is seeking a Director, Global Advisory for South EMEA & Italy to serve as a domain expert advisor and trusted partner to regional sales and customer success teams. You will help clients solve fraud challenges, translate needs into product innovation, and evangelise BioCatch’s value at executive levels.

You will lead thought leadership efforts, engage with senior risk leaders, and collaborate with Product to prioritize new use cases and drive ROI for customers.

Qualifications

• 10+ years hands-on experience in fraud and financial crime roles.
• 3+ years in executive-level consultative engagements.
• Domain expertise in fraud, financial crime, and cybersecurity.
• Ability to quantify ROI and build business cases.
• Bachelor’s degree in STEM/quantitative discipline.
• Excellent verbal and written communication; conference evangelism.
• Collaborative across sales, product, and risk teams.

Responsibilities

• Provide deep fraud and financial crime advisory to sales and customers.
• Engage senior fraud and risk leaders to understand challenges.
• Develop thought leadership content and present at events.
• Represent BioCatch at conferences and industry briefings.
• Identify emerging use cases and work with Product to prioritize.
• Evaluate use cases for feasibility and ROI in partnership with customers.
• Contribute to the Innovation Board and market insights sharing.

Skills

Fraud & financial crime expertise

Executive-level consultative skills

Strong communication and presentation

Problem solving and critical thinking

Education

Bachelor’s degree in STEM/quantitative field

Tools

AI/ML concepts

Behavioural biometrics

Job description

DescriptionBioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. the company’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world's largest 100 banks and 210 total financial institutions rely on the company Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships. the company’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps the company to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, the company continues to innovate to solve tomorrow’s problems. For more information, please visit .

Position: Director, GlobalAdvisory – South EMEA & Italy

Languages: French (Native/Fluent), English (Business Fluent) & Italian (Preferred)

Reports to: VP, Global Advisory

Summary

As Director, GlobalAdvisory South EMEA & Italy, you will serve as a domain expert advisor and trusted partner to our regional sales and customer success teams. The role combines elements of subject matter expertise, consultative engagement, and thought leadership. You will help our largest customers solve complex fraud and financial crime challenges, translate customer needs into product innovation, and evangelise the company’s value proposition at executive levels.

Role Responsibilities

Consultative advisory: Provide deep fraud/financial crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients.

Customer engagement: Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on the company’s platform.

Thought leadership: Develop and deliver content (articles, webinars, conference presentations) to position the company as a leader in behavioural intelligence and device-based fraud detection.

Evangelism: Represent the company at company events, industry events and executive briefings; present complex concepts clearly to both technical and non-technical audiences.

Use case innovation: Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritise new use cases and

Use case evaluation: Evaluate new use cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes.

Innovation Board: Participate in the the company Client Innovation Board, helping to evaluate and prioritise product innovations for our customers.

Market insights: Maintain a comprehensive understanding of the competitive landscape, fraud threats and regulatory trends, and share insights with internal stakeholders across Product, Sales and Threat Analytics.

Requirements

RequirementsExperience: 10+years hands on experience in fraud & financial crime roles within financial services or fraud technology providers; 3+years of consultative engagements at executive level.

Domain expertise: Demonstrable depth in fraud, financial crime and cyber security domains; ability to articulate how fraud teams operationalise technology in the fraud prevention “stack.”

Business case & metrics: Proven ability to interpret fraud/financial crime metrics, build business cases and quantify ROI for customers.

Education: Bachelor’s degree in a STEM/quantitative discipline such as Computer Science, Engineering, Mathematics, Economics or similar.

Communication & presentation: Exceptionally strong verbal and written skills, with the ability to command a room and evangelise the company’s solution at conferences.

Consultative skill: Expert level consultative skills with the ability to collaborate, understand technical specifics and engage senior stakeholders confidently.

Soft skills: Creativity and exceptional problem solving, active listening, collaboration, resilience under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, integrity, positive attitude and entrepreneurial spirit.

Preferred Qualifications

Thought leadership track record: 2+years of experience delivering thought leadership content via articles, podcasts, panels, webinars or media interviews.

Growth support: Demonstrated ability to drive revenue growth through advisory support and domain expertise.

Use case development: Experience identifying new fraud use cases and influencing product roadmaps based on client feedback and business casemodelling.

Market & threat knowledge: Comprehensive understanding of the competitive landscape and fraud/financial crime threat environment.

Analytical mindset: Familiar with fraud data sources, analytics and reporting.

Leadership: Experience mentoring, coaching or leading cross functional teams; participation in innovation boards or governance processes.

Innovation: Proven ability to support or lead innovation initiatives and to communicate complex concepts to non technical stakeholders.

Desirable Qualifications

• Advanced certifications (e.g., CFE, CISSP, ACAMS) or a master’s degree.
• Exposure to multiple industries beyond financial services (e.g., retail, telecommunications, insurance).
• Familiarity with AI/ML or digital identity technologies; experience with AI driven behavioural biometrics.
• Experience in marketing, event organisation or public relations.
• Knowledge of regulatory frameworks (AML, KYC, data privacy laws) and their impact on fraud prevention strategies.
• Established network of contacts across fraud and financial services communities.
• Multilingual abilities or experience working across different cultures and regions.
• Proven track record mentoring teams, facilitating design thinking or strategy workshops.