Director, Fulfillment Operations - Startup Center (Irving)

Shipfusion; Irving (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health & dental coverage

15 days vacation

5 wellness days

Employee discounts

EAP

Job summary

Shipfusion is seeking a Director of Southern Operations to lead the new Irving, Texas fulfillment centre and operations team. You will build and scale processes, lead onsite leadership, and work with executive teams to drive efficiency and customer satisfaction.

The role requires 5–10 years in operational leadership within distribution/fulfillment, startup mindset, and strong communication and tech capability to master a proprietary WMS.

Qualifications

• 5-10 years of direct operational leadership experience preferably in a distribution or fulfillment environment.
• Facility start up experience with project management is preferred.
• Self motivated, flexible, and resilient leader with strong team building skills.
• Ability to manage large scale and complex logistical projects.
• Desire and ability to work in a fast-paced, tech-oriented startup culture.
• Strong written and oral communication skills.
• Strong knowledge of technology and ability to learn a proprietary WMS.

Responsibilities

• Start up and lead the Irving fulfillment centre operation to achieve KPI’s and design/improve processes.
• Hire and develop onsite leadership and fulfillment team with HR support.
• Collaborate with Sr. VP of Operations and VP of Client Services to meet goals.
• Coordinate with Client Services to ensure client expectations are met by warehouse operations.
• Work with Support and Account Management to ensure deliverables are achieved.
• Maintain a safe and healthy work environment following policies.
• Manage Facility P&L budget.

Skills

Operations leadership

Startup experience

Team building

Project management

Communication

Tech-savvy

Tools

WMS

Job description

Shipfusion is seeking a Director of Southern Operations to lead the new Irving, Texas fulfillment centre and operations team. You will build and scale processes, lead onsite leadership, and work with executive teams to drive efficiency and customer satisfaction.

The role requires 5–10 years in operational leadership within distribution/fulfillment, startup mindset, and strong communication and tech capability to master a proprietary WMS.