Director - Front Line Risk Management - Paze

Early Warning Services LLC; San Francisco (CA); On-site; USD 186,000 - 232,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Paid time off

Paid parental leave

Maven Family Planning

Job summary

Early Warning Services LLC in San Francisco, CA is seeking a Director, Risk Management to build, implement and coordinate a centralized first‑line of defense (LOD1) risk program across designated business lines. The role requires aligning with Enterprise Risk Management and other risk functions to ensure consistent operation of the 3LOD framework.

Responsibilities include leading regulatory and audit activities, overseeing third‑party risk, developing risk metrics, and delivering executive

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Technology, Security or related field.
• 12+ years of risk-related experience in financial services or within a 3LOD program.
• Experience leading regulatory, audit or risk functions in a 3LOD environment.
• Ability to operate in a highly regulated environment and collaborate with partners.
• Background and drug screen as part of the process.

Responsibilities

• Lead centralized LOD1 regulatory and audit management across business lines.
• Partner with ERM, OCM and Compliance to align with 3LOD requirements.
• Oversee third-party relationships and control inventories across lines.
• Develop process maps and maintain internal control inventories.
• Deliver periodic executive risk reporting and metrics.

Skills

Regulatory risk management

3LOD framework

Audit management

Communication skills

Project coordination

Education

Bachelor’s degree or equivalent

Job description

About Early Warning

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overview

The Director, Risk Management is responsible for the development, implementation and coordination of a centralized first‑line of defense (LOD1) regulatory and audit management program for Early Warning’s business lines. This role is designed to ensure 1LOD regulatory and audit management risk program is implemented consistently and operating effectively across designated business line(s). The role will be required to align with the company’s Enterprise Risk Management leadership around the structure of the 3LOD (three lines of defense) Program to ensure the consistency in the implementation and operationalization across the enterprise.

Essential Functions

Build and manage assigned business line’s centralized LOD1 regulatory and audit management function, including strategic vision and implementation plans, acting as the assigned business liaison to Enterprise Risk Management, Operational Risk Management, and Compliance in support of the company’s 3LOD program. Work with Compliance and other Risk functions to understand and monitor applicable regulations and requirements, assess business impact and drive appropriate projects and processes to address needed changes. Partner with Enterprise Risk Management in the execution of Risk and Control Self Assessments. Partner with Business Continuity Management on business’ participation in BC/DR tests, and own and maintain required process and technical recovery plans. Oversee and monitor the business-lines’ third‑party relationships, including both performance and risk management. Assist the business-line in the design and build of process maps in alignment with Early Warning’s Process Classification Framework. Own and maintain assigned business-lines’ process inventory and internal control environment inventory. Design, maintain, and report metrics (KPIs and KRIs) demonstrating control effectiveness. Identify and self-report issues through the ERM Self-Identified Issue Process; individually and together with other LOD1 business-line members Ensure risk remediation plans exist and are sufficient; track remediation plans to completion and ensure remediation is on‑time and sustainable; ensure action plans and remediation of issues by risk owners. Support assigned business-line Risk Acceptance Forms (RAF) process, when applicable. Drive periodic executive level reporting regarding business risk management activities, working closely with assigned business-line leadership Develop, in alignment with ERM’s frameworks, a 1LOD risk management governance process across the business lines to support decision making and escalation regarding risks that may be not be consistent with the business’ risk tolerance Deliver education and awareness of risk ownership essentials. Continually monitor and update assessments of the control environment, keeping abreast of significant control issues, trends and developments. Perform internal control effectiveness test plans and procedures. May lead or mentor risk professionals. Ensure assigned business line regulatory and audit activities are conducted in accordance with ERM requirements. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

Bachelor’s degree in Business Administration, Finance, Accounting, Technology, Security or other related field of specialty. 12 or more years of risk related experience in the financial services industry or experience within a three-lines of defense program. Demonstrated success leading regulatory, audit or risk functions in a 3LOD environment. Demonstrated ability to work effectively in a complex, highly regulated environment. Excellent problem solver with effective change management skills Working knowledge of regulatory requirements specific to the assigned business line, financial services or payments industry, where applicable. For technology specific roles, may required knowledge of technology related requirements. Excellent communication, organization and interpersonal skills, with demonstrated ability to collaborate and build trust in business partners, internal/external and regulatory agencies. Effective influence management skills. Background and drug screen. For CDO focus area: Knowledge and experience with model risk management and first line support for Chief Data Office. Demonstrated success developing and implementing effective risk solutions for data management.

Preferred Qualifications

Experience interacting with executive management. Demonstrated experience working in multiple risk disciplines including but not limited to product, regulatory and compliance, third party, reputation, competitive, etc. Knowledge of COSO’s Internal Control – Integrated Framework, or similar. Risk management, internal control, or internal audit certification(s) First line of defense risk management experience in a regulated financial institution. Proficient in writing policies and procedures. Direct experience as the accountable risk leader manager 1LOD regulatory and audit activities.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Compensation

The base pay scale for this position in: New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Benefits

• Healthcare Coverage –Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre‑tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan –Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more!
• And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services® aims to make our recruitment process accessible to any and all users. If you have a disability or a special need that requires accommodation to navigate our website or complete the application process, please email [e-mail] for an assistance request.

View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination.

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