Director, Fraud Prevention

Rocket; Michigan; On-site; USD 67,000 - 140,000; Full time

Job summary

Rocket is seeking a Director of Fraud Prevention in the United States to lead the design and implementation of enterprise fraud prevention strategy. You will develop engines for fraud estimation, identify risk, and set verification standards to address loan application concerns.

You will oversee a team, leveraging SQL and Python to analyze data, and align with senior leadership on KPIs, with a focus on automation and a frictionless customer experience.

Qualifications

• 8+ years of experience in fraud investigation.
• 2+ years of leadership experience.
• Strong hands-on analytical and data skills with SQL and Python.

Responsibilities

• Design fraud prevention decisioning engines for loan products to estimate fraud and identity risk.
• Recommend verification standards addressing risk in loan applications.
• Leverage data analytics and ML to combine third-party and in-house data for risk assessment while preserving customer experience.
• Lead fraud prevention analysts in evaluating risk and improving engines and standards.
• Establish KPIs and report performance to senior leadership.
• Communicate the vision of using technology to automate fraud prevention and identity risk with a smooth customer experience.
• Identify and drive adoption of best practices in leadership.
• Mentor and develop the fraud prevention team toward automation and framework thinking.

Skills

SQL

Python

Leadership

Education

Master's degree in business, statistics, STEM, economics, or related field

Job description

As the Director of Fraud Prevention, you'll be responsible for the design and implementation of fraud prevention strategy for the enterprise. You'll develop business engines for fraud estimation, identify risk and recommend verification standards addressing concerns. The Director of Fraud Prevention is recognized as a subject matter expert in fraud prevention and identity risk, staying informed of industry trends and best practices.

Responsibilities

• Design fraud prevention decisioning engines for all loan products which estimate fraud and identity risk for loan applications
• Recommend verification standards which address risk concerns discovered in loan applications
• Leverage data analytics and machine learning to aggregate 3rd party and in-house data to assess fraud and identity risk while maintaining a seamless client experience
• Lead fraud prevention analysts in evaluating risk concerns found in loan applications, using data to enhance fraud prevention decisioning engines and verification standards
• Establish Key Performance Indicators (KPIs) and prepare periodic reports to review performance and effectiveness of fraud prevention and identity risk with senior leadership
• Communicate and embody the company’s vision of leveraging technology to automate fraud prevention and identity risk assessment and clearance as much as possible, while striving for a simple, frictionless customer experience
• Identify, implement, and drive adoption of best practices within the leadership community
• Lead and mentor the fraud prevention team and develop good thinkers and strategists with a mindset for automation and frameworks

Qualifications

• 8 years of experience in fraud investigation
• 2 years of leadership experience
• Master’s degree business, statistics, STEM, economics, or a related field
• Strong hands‑on analytical and data skills including proficiency in SQL and Python for data extraction, manipulation and analysis
• Expertise in fraud prevention & identity risk
• Experience developing and implementing initiatives that impact the organization
• Experience mentoring and training team members

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well‑being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $66,500.00-$140,000.00. The position may also be eligible for an annual bonus, incentives, and other employment‑related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid‑time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

EEO Statement

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state and federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [e-mail].