Director, Franchise Sales

Zaxbys; Atlanta (GA); On-site; USD 155,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Critical Illness Insurance

Basic Life Insurance

401K Match

50% Meal Discount

Parental Leave

Child Care Assistance

Education Assistance

Paid Time Off

Job summary

Zaxby’s Franchising LLC is seeking a Director of Franchise Sales to drive growth by identifying and recruiting new franchise partners, and to manage relationships with existing operators.

You will lead the sales cycle, evaluate candidate qualifications, and ensure compliance with FDD and FTC rules, while aligning with Zaxby’s culture and strategic plan.

The role demands strong negotiation, strategic thinking, and leadership to expand the brand across multiple markets.

Qualifications

• Bachelor’s degree in related field, or equivalent combination of education and experience.
• 7+ years in franchise development within QSR or restaurant industry.

Responsibilities

• Assist existing franchisees with development opportunities and coordinate growth requests.
• Drive expansion by securing new franchisees and forming strategic partnerships.
• Coordinate calls, teleconferences with prospects and Support Center to close sales.
• Follow up with candidates to move them through decision process.
• Oversee franchise documentation during turnover to administration.
• Build relationships with franchisees to drive commitment and results.
• Serve as primary contact for multi-unit operators and turn leads into franchisees.
• Aim to meet or exceed sales objectives per strategic plan.
• Explain FDD requirements to candidates and direct to key docs.
• Review applications, net worth, credit, and background to meet requirements.
• Emphasize ZFL culture, mission, and values.
• Assess candidate fit with ZFL culture and communicate concerns.
• Anticipate conflicts between new and existing franchisees and report to exec team.
• Report progress on candidate status and pipeline to executive team.

Skills

Sales cycle

Negotiation

Franchise docs

Financial statement analysis

Decision making

Interpersonal skills

Communication

Leadership

CRM knowledge

Education

Bachelor’s degree

Job description

As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings, and Zalads. We’d love to have you as part of our team!

Benefits Include

• Medical, Dental, and Vision Insurance
• Company‑Paid Disability, Critical Illness, and Basic Life Insurance
• 401K with Company Match
• 50% Off Meal Discount at Company‑Owned Locations
• Parental Leave
• Child Care Assistance
• Education Assistance Program
• PTO and 9 Company Holidays + 2 Floating Holidays

Definition

The Director of Franchise Sales plays a pivotal role in driving the growth and expansion of our brand through strategic franchise development initiatives. He or she will be responsible for identifying, cultivating, and securing new franchise partners who share our vision and values. This role requires a combination of sales expertise, relationship building, and market analysis to drive successful franchise recruitment efforts.

Essential Job Functions

Essential duties may include but are not limited to the following:

• Work with existing franchisees to assist them in additional development opportunities; coordinate existing franchise growth request with the Expansion Review Committee
• Drive brand expansion by securing new franchisees and cultivating strategic partnerships
• Answer questions, set up and participate in teleconferences, work with prospective and current franchisees, and pertinent Support Center team members in efforts to close the sales
• Follow up with candidates and assist in moving them along in the decision‑making process
• Oversee the franchise documentation process for turnover to administration
• Build and maintain professional relationships with franchisees that are mutually beneficial to both the Support Center and franchisees, which ultimately will drive commitment and measurable results
• Serve as primary contact for new multi‑unit operators and existing franchisees; work through the sales process to turn leads into candidates and candidates into franchisees
• Endeavor to meet or exceed sales objectives as outlined in the company’s strategic plan
• Communicate FDD requirements with candidate, direct them to key information found in document, while complying with FTC regulations
• Review all franchise applications, personal net worth financial statements, credit worthiness and background history to ensure candidate meets or exceeds minimum requirements
• Emphasize throughout the process that the foundation of ZFL is our Culture, Mission and Core Values
• Develop a perspective, during the courting process, on a candidate’s viability within ZFL’s culture and communicates concerns so an informed decision can be made
• Anticipate potential conflict between new and existing franchisees as related to growth and communicate the situation as needed to the executive team
• Report progress on candidate status as well as “pipeline” development status to the executive team

Key Competencies

• Expert knowledge of the sales process cycle in restaurant industry
• Expert negotiator with ability to close deals
• Strong understanding of the Franchise Disclosure Document
• Working knowledge on the competitive position of the Company system to other restaurant concepts
• Working knowledge of financial statements and the ability to interpret credit evaluations and demographics
• Ability to confidently make decisions, demonstrating good judgment
• Innate situational awareness and the ability to read people
• Ability to communicate effectively to all levels of the organization and all types of people
• Ability to foster meaningful business relationships both internally and externallyOrganizational and multi‑tasking skills; must be able to handle multiple deals at one time
• Previous leadership experience
• CRM knowledge

Education and Experience Guidelines

• Education: Bachelor’s degree in related field, or equivalent combination of education and experience
• Experience: 7+ years in franchise development within QSR or restaurant industry

Salary Range

$155,000 - $180,000

Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state, or local law.