Director, Food & Beverage

Paradox; LaGrange (GA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Discounted vacations

Employee referral incentives

Health insurance

401(k) with employer match

Paid vacation time off

Job summary

A leading leisure and hospitality organization in LaGrange, Georgia, is seeking a Director of Food & Beverage. This position focuses on overseeing all food and beverage operations, ensuring exceptional service and financial performance. Candidates should have at least 5 years in operational leadership and strong knowledge of food and beverage trends. The role offers a salary range of $115,000 to $130,000 per year alongside comprehensive benefits.

Qualifications

• Minimum of 5 years in a food and beverage operational leadership role.
• Track record of managing efficient food and beverage operations.
• Advanced knowledge of food and beverage trends and products.

Responsibilities

• Oversee all food & beverage department functions and performance.
• Drive profitability and optimize guest experience.
• Ensure compliance with food safety and sanitation standards.

Skills

Operational leadership

Financial acumen

Food and beverage knowledge

Communication skills

Problem-solving skills

Education

Associates Degree in Hospitality Management

Bachelor's Degree in Hospitality Management

Tools

Point of Sales Systems

Scheduling Software

Procurement Systems

Job description

Join to apply for the Director, Food & Beverage role at Paradox

Pay: $115000 per year - $130000 per year

At Great Wolf, the Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization.

Benefits

• Grow your career: great place to start or advance with cross‑training, scholarship fund, talent development programs.
• Great Perks: discounted vacations, employee referral incentives.
• Learn While You Earn: access to Great Wolf University for on‑the‑job training, functional and leadership training.
• Prioritize Your Well‑Being: flexible scheduling, holistic wellness program, technology, Employee Assistance Program and Relief Fund.
• Celebrate Your Uniqueness: diversity and inclusion programs.
• Medical, Dental, and Vision insurance.
• Health savings account.
• Life insurance.
• 401(k) with employer match.
• Paid vacation time off.
• Paid parental leave.

Responsibilities

• Complete oversight responsibility for all functions, programs, systems, procedures and operational performance for food & beverage department.
• Establish procedures and manage constancy for delivery of food & beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety.
• Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management.
• Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
• Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub‑departments.
• Assist all managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
• Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer‑service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; implement effective control of food, beverage and labor costs among all sub‑departments.
• Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on‑property distribution of food, beverages, supplies, equipment and disposables.
• Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Plan and administer a training and development program within the department, which will provide well‑trained employees at all levels and permit advancement for those persons qualified and interested in career development.
• Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make‑up or the customer market, or a change in the competitive environment.
• Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws.
• Ensures all operations conform to regulations of the alcoholic beverages commission.
• Maintain accurate and up to date operations documentation for all food and beverage service areas.
• Ensuring all F&B technology systems are updated for optimal and effective use.
• Maintain and manage Jolt/Audit FOH system and functionalities.
• Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws.
• Develops positive working relationships with all lines of business, all other functional leaders.
• Support Corporate Food & Beverage and peers with additional projects.
• Be an ambassador and active participant of the organization’s shared values and customer service programs.
• Volunteer to support and partake in task‑force/project activities that positively benefit the organization, lodges and department.

Required Qualifications & Skills

• Associates Degree in Hospitality Management or similar.
• Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi‑unit environment.
• Documented track record of managing and leading efficient and effective food and beverage operation, services and programs.
• Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth.
• Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends.
• Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls.
• Demonstrated advanced knowledge of food production forecasting, waste management and yield management.
• Exceptional service mind‑set.
• Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements.
• Demonstrated ability to drive continuous process improvement activities and programs.
• Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft.
• Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures.
• Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization.
• Demonstrated experience in driving effective and meaningful training, people development and mentorship programs.
• Demonstrated excellent verbal and written communication skills.

Preferred Qualifications

• Bachelors Degree in Hospitality Management or similar a plus.
• Experience leading and managing leaders.
• Well versed in utilization of service automation and mobile technology.
• Excellent relationship and trust building skills with ability to communicate and collaborate cross‑functionally – professional image that inspires trust and confidence.
• Highly self‑motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices.
• Experience with diversity, inclusion and unconscious bias culture and programs.

Estimated Salary Range

$115000 per year - $130000 per year annual base salary.

Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions

We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter on the Great Wolf website. Complete an application and a recruiter will reach out on the next step.

Application compliance: This contractor and subcontractor shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran or disability status, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, or inquiries regarding compensation. Covered prime contractors and subcontractors must take affirmative action to employ and advance individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.