Director, Human Resources

Great Wolf Lodge; Gurnee (IL); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Grow your career

Great Perks

Learn While You Earn

Prioritize Your Well-Being

Celebrate Your Uniqueness

Job summary

Great Wolf Lodge, IL, is seeking a Director of Human Resources to lead strategy and execution of people policies across the lodge. You will partner with lodge leadership to ensure the HR function supports objectives and is executed flawlessly.

You will oversee talent development, benefits programs, compliance, and employee relations while guiding the HR team to drive morale, productivity, and retention in a dynamic hospitality environment.

Qualifications

• Associates Degree in HR, Business or related field.
• Minimum 5 years of progressive HR Business Partner experience.
• Proficiency in Microsoft Office suite and HRIS.
• Strong problem solving and organizational skills.
• Attention to detail and positive energy.
• Multi-tasking ability.
• Background check and drug screen clearance.

Responsibilities

• Analyzes trends and metrics with lodge leadership to develop HR solutions.
• Manages and resolves complex employee relations issues and conducts investigations.
• Maintains knowledge of legal requirements related to day-to-day management of employees.
• Provides day-to-day performance management guidance to management.
• Works with management to improve work relationships, morale, and retention.
• Provides HR policy guidance and interpretation.
• Assists international employees with visas and HR matters.
• Leads workforce planning and talent programs across the enterprise.
• Maintains employee benefits programs and educates staff on benefits.
• Provide leadership to the HR team with coaching and development.

Education

Associates Degree in HR / Business

Bachelor's Degree in HR / Business

HR Certification or training

Tools

Microsoft Office

HRIS

Job description

Pay: $120000 - $135000

At Great Wolf, the Director of Human Resources is responsible strategy and execution of policies relating to our most important asset - our employees. In this role you will partner with lodge leadership to ensure the HR function supports lodge objectives and are executed flawlessly.

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties - Responsibilities

• Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies
• Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, partnering with the corporate HR and counsel as needed/required
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provides HR policy guidance and interpretation
• Assists international employees (J1, H2B and Interns) with visas, assignments and related HR matters
• Provides guidance, leadership and input on workforce planning and labor utilization Identifies training needs for business units and individual coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success
• Drives enterprise wide talent and HR programs in the areas of talent acquisition, performance management, compensation, training and development, service values, rewards - recognition and succession planning
• Maintain employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefits programs. Including administrative, legal, and financial issues relating to healthcare coverage, retirement plans, and educational assistance programs
• Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline

Basic Qualifications & Skills

• Associates Degree in Human Resources, Business orrelatedor equivalent experience
• Minimum of 5 years ofprogressiveexperience as HR Business Partner
• Demonstrated proficiency in Microsoft Office suiteand HRIS
• Strong problem solving and organizational skills
• Attention to detail
• Enthusiastic and positive energy
• Multi-tasking ability
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Bachelors Degree in Human Resources, Business orrelatedor equivalent experience
• Previous experience in hotel/resort/theme park industry
• Human Resources certification or other specialized training
• Experience utilizing HR Technology

Physical Requirements

• Able to lift up to 20 lbs.
• Able to bend, stretch, and twist
• Able to stand or sit for long periods of time

Estimated Salary Range:

$120000 - $135000 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.