Director- Financial and Business Services, FT, Administration

North Mississippi Health Services; EUA; Híbrido; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

North Mississippi Health Services seeks a Director of Business Services to lead admission, billing, collection, communication, patient accounting, and support departments. The role requires strong leadership, strategic planning, and the ability to translate KPI analytics into actionable improvements for patient satisfaction and financial outcomes.

The director will partner with clinic and IT leadership, develop budgets, dashboards, and performance targets, and drive initiatives that optimize

Qualificações

• Strong leadership and people-management skills.
• Experience translating KPI insights into actionable improvements.
• Ability to oversee complex administrative functions and budgets.

Responsabilidades

• Collaborates with financial leadership and participates in financial initiatives and meetings.
• Oversees operations/activities of KPI’s impacting the financial portfolio of NMHS clinics.
• Provides project management for operational process improvements revealed through KPI analytics.
• Coordinates with IT and practice management systems to ensure workflows align with financial goals.
• Directs the physician compensation plan and provides strategic financial guidance to ambulatory leadership.
• Develops ad-hoc business intelligence and dashboards for ambulatory leaders.

Conhecimentos

Leadership

KPI Analytics

Budget Management

Cross-functional Collaboration

Problem Solving

Ferramentas

Excel

EHR Systems

Descrição da oferta de emprego

Posting Description

At North Mississippi Health Services, our mission is to “continuously improve the health of the people of our region.” Our vision is to “provide the best patient and family-centered care and health services in America.” We believe that fulfilling our mission and vision calls us to embrace the best people that form incredible connections to our patients and families. We take pride in celebrating everything that makes you uniquely you – your talents, your perspectives, and your passions. At North Mississippi Health Services, we believe in connecting your passion with a purpose. When you are part of our team, you knowwhat connected feels like.

JOB SUMMARY

The Director of Business Services at North Mississippi Health Services is responsible for overseeing various departments including admission, billing, collection, communication, patient accounting, and support. This role requires strong leadership, problem-solving, and human relations skills to manage personnel, address budgetary concerns, and ensure patient satisfaction. As a director, this role provides strategic leadership, goal-setting, and operational management for a department or function, contributing to the overall organizational success.

JOB FUNCTIONS

Coordinate

• Collaborates with financial leadership across NMHS and actively participates in established and new financial initiatives and meetings
• Plan, direct, coordinates, and oversees the operations/activities of operational KPI’s impacting financial portfolio of NMMCI owned and managed clinics.
• Provides project management expertise and oversight for operational process improvement revealed through KPI analytics.
• Coordinates current trends and updates with the practice management system and its interrelated systems such as the electronic health record, business intelligence, and other connecting systems as they impact operational workflows.
• Overall leadership of pro forma requests for ambulatory areas of NMHS.
• Coordinates all financial aspects of boarding of new clinics.
• Plan, direct, and coordinate the physician compensation plan.
• Provides ad-hoc business intelligence and strategic consultative information and guidance to ambulatory leaders across NMHS.

Budget

• Partners with clinic leadership to develop budget based upon targeted goals and historical KPI’s.

Reporting

• Prepares a variety of analytical and operational reports to facilitate excellence in the operational workflows.
• Develops and maintains through collaboration with ITS ambulatory financial and practice management related dashboards.

Liaison

• Works collaboratively with the information system department to ensure systems integrity in the input and processing of clinical application data resulting in financial KPI’s.

Education

• Participates in Performance Improvement (EXCEL)
• Cascades operational KPI results to leadership staff for goal-setting and business unit objectives.

Regulatory

• Adheres to NMHS/NMMCI Policies/Procedures/Guidelines
• Complies with federal and state regulatory guidelines/laws/policies/procedures

Leadership

• Addresses problems that are highly varied, complex, and often non-recurring, requiring staff input, innovation, and creativity to resolve.
• Actively Participates in development of operational policies which impact financial KPI’s and guidelines, and ensures company-wide implementation.
• Develops annual goals, objectives, and strategic initiatives for operational KPI’s with financial impact for all applicable entities.
• Collaborates with key stake holders in streamlining operational workflow to avoid duplication and achieve consistency in maintaining critical success factors specific to financial impact.
• Assures compliance of regulations, laws, policies, and procedures
• Must have extensive contact with: providers, clinic staff, and office managers.
• Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve
• Ability to convey strategic vision to employees and direct them towards accomplishing operational workflow goals and objectives impacting the budget targets and financial outcomes of the practice.

Problem Solving

• Ability to review and KPI metrics and investigate variances and communicate and execute plans to achieve the desired operation impact for financial results.
• Collaborates with revenue cycle staff and operational leadership in resolving day to day issues related to KPI results.

Remote Work Capable