Director Financial Aid -

Central Texas College; Killeen (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Central Texas College is seeking a Financial Aid Director to provide strategic leadership for all federal, state, and institutional aid programs. You will assure compliance with Title IV, state requirements, and college policies while leading a high-volume office and staff.

The role includes oversight of R2T4 processing, aid disbursement, budgeting, FISAP submissions, and collaboration with campus partners to support student access and success.

Qualifications

• Three years of progressively responsible experience in financial aid.
• Supervisory or managerial experience required.
• Knowledge of NASFAA Statement of Ethical Principles and Code of Conduct for Financial Aid Professionals.

Responsibilities

• Oversee all federal, state, and institutional student aid reporting to ensure timely and compliant submissions including the FISAP.
• Maintain expert-level knowledge of Title IV regulations and aid programs (Direct Loans, Grants, Work-Study).
• Manage disbursement, reporting, and reconciliation of aid accounts.
• Collaborate with campus leadership, admissions, and IT to optimize processes.
• Represent the College at state, regional, and national financial aid association meetings.

Skills

Staff supervision

Regulatory knowledge

Budget management

Stakeholder collaboration

Communication skills

Education

Bachelor’s degree in Business or Mid-Management

Job description

The Financial Aid Director provides strategic leadership and oversight for all federal, state, and institutional financial aid programs at Central Texas College. This role ensures full compliance with Title IV regulations, state requirements, and institutional policies while managing a high-volume, fast-paced office. The Director supervises all Financial Aid Office operations, including staff leadership, Return of Title IV (R2T4) processing, reconciliation of aid programs, and delivery of exceptional service to students and campus partners.

Bachelor’s Degree from a nationally, regionally or identified at the state level accredited institution of higher education in Business or Mid-Management required.

• Three years of progressively responsible experience in a financial aid office required.
• Supervisory or managerial experience required.

• Strong collaboration skills with internal departments, secondary schools, and community partners;
• Ability to adapt to challenges with resilience and professionalism;
• Innovative mindset with the ability to improve processes and systems;
• Supervises professional and clerical staff assigned to the Financial Aid Office. Determines work priorities, trains, delegates tasks, and evaluates work efforts.
• Effective communication and interpersonal skills; experience with presentations;
• Represents the College at state, regional, and national financial aid association meetings;
• Collaborates and reports to campus leadership, including the Associate Dean of Financial Aid & Veteran Services and the Dean of Enrollment Management, on planning, assessment, and compliance;
• Knowledge of NASFAA Statement of Ethical Principles and Code of Conduct for Financial Aid Professionals.

• Oversee all federal, state, and institutional student aid reporting to ensure timely and compliant submissions including the Fiscal Operations Report and Application to Participate (FISAP);
• Stays abreast of financial aid processing practices and regulatory updates;
• Expert-level knowledge of Title IV regulations and federal, state, and institutional aid programs, including Direct Loans, Grants, and Federal/State Work-Study;
• Demonstrated ability to interpret and apply federal and state regulations;
• Develop, implement, and maintain institutional financial aid policies to ensure compliance with all Federal and State laws, regulations and NASFAA guidelines.
• Maintains & manages the setup with electronic data transfer processes and financial aid systems such as Ellucian/Colleague working with Information Technology teams;
• Manage financial aid disbursement, receipt, and reporting procedures;
• Monitor financial aid budgets and expenditures; ensure monthly and annual reconciliation of all aid accounts;
• Transmit student award data to Student Finance; monitor enrollment changes; perform Return of Title IV (R2T4) calculations and communicate outcomes to students and Accounts Receivable;
• Review and determine Satisfactory Academic Progress (SAP) appeals with the Associate Director and Coordinator of Financial Aid;
• Provide expert guidance on for internal reviews of compliance and audits;
• Respond to escalated student concerns and ensure high-quality service delivery;
• Perform additional duties as assigned by the Associate Dean Associate Dean of Financial Aid & Veteran Services.
• Collaborate with admissions and enrollment teams to optimize recruitment and retention and partner with academic and student success departments to support students facing financial challenges.